
Technical Integration Specialist
4 days ago
Are you a technical expert with experience in integrations and API development? Do you have a passion for educating others about technology?
We're looking for a skilled communicator and problem-solver to join our Partner Ecosystem team as a Partner Integration Specialist, where you'll serve as the initial point of contact for third-party companies and software vendors looking to partner with us and integrate their technology with ours.
This role involves working closely with internal partners to drive technical escalations and JIRA tickets related to sandboxes or iCIMS integration technology to completion. You will be responsible for providing timely, accurate, and complete responses to technical questions during the certification process to support partner integration development and optimal integration design.
Responsibilities- Provision and configure sandbox sites to support partner integration development and certification activities.
- Support and certify partner integration builds to ensure they meet quality and functionality requirements defined by iCIMS.
- Advise and consult partners on using iCIMS APIs and available technology to support optimal integration design and timely certification.
- Update relevant Salesforce records related to the partner communications and integration certification status with accuracy and attention to detail.
- Provision iCIMS Developer Community access for partner developer contacts to ensure smooth operation of the partner integration certification process.
- 2-3 years of relevant experience in a technical and customer or partner-facing role.
- Intermediate experience with the use and application of JSON RESTful APIs and current integration technologies and products used in the industry.
- Demonstrated ability to manage multiple projects with proven time management capabilities.
- Basic business acumen and ability to solve problems.
- Strong Requirements Analysis Skills - Reviews business and technical requirements to find the most appropriate solutions.
The ideal candidate will be able to effectively communicate and work with a variety of technical and business stakeholders. They must also possess strong critical thinking skills and the ability to articulate thoughts and ideas clearly and persuasively.
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