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Service Delivery Specialist
2 weeks ago
NTT DATA, Inc. is a leading provider of digital and AI infrastructure, and we're looking for a talented Service Delivery Specialist to join our team in Dublin, Ireland.
About NTT DATAWe strive to innovate, optimize, and transform for long-term success. Our diverse experts work together to deliver exceptional results for our clients.
Key Responsibilities- You will manage the complete implementation and deployment process of our property management system, ensuring seamless integration with client systems.
- Develop and maintain strong supporting relationships with clients, providing proactive support and issue resolution.
- Ensure that all necessary information is provided, received, and verified to ensure successful deployment or upgrade of the PM system.
- Previous experience in a front-office or customer interface role in the hotel industry.
- Excellent communication, problem-solving, and analytical skills.
- Familiarity with central reservations systems, property management systems, revenue management systems, and global distribution systems is an asset.
