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Italian-English Travel Support Specialist

2 weeks ago

Dublin, Dublin City, Ireland TTEC Full time

We're seeking an experienced Italian-English Travel Support Specialist to join our team. In this role, you'll be responsible for providing top-notch customer service to clients from the travel industry. With a focus on resolving complex issues and ensuring customer satisfaction, you'll be the go-to expert for all things related to travel support.

  • You'll conduct research to provide accurate and helpful information to customers, ensuring that their queries are resolved efficiently and effectively.
  • You'll work closely with our team to develop and implement new processes and procedures, driving continuous improvement and excellence in customer service.
Requirements
  • Fluent Italian and English language skills.
  • 6 months or more of customer service experience, preferably in the travel industry.
  • High school diploma or equivalent required.
Benefits
  • A competitive salary and benefits package.
  • The opportunity to work with a global leader in customer experience.
  • Ongoing training and development opportunities to help you advance your career.