
System Quality Process Expert
2 days ago
**Quality Process Expert - GCP Compliance**
About the Role:We're seeking a seasoned quality process expert to drive compliance across our global development operations. As a member of our team, you'll be responsible for managing and triaging user requests, coordinating system upgrades, and ensuring adherence to SDLC principles.
Key Responsibilities:- Manage and triage user requests via the Quality Support Mailbox
- Coordinate eQMS system upgrades and configuration changes with Global Development IT
- SUPPORT issue management workflows including deviations, CAPAs, investigations, and change controls
- Gather and refine business requirements to guide system enhancements
- Create dashboards, storyboards, and reports for audit readiness and quality oversight
- Liaise with stakeholders across Clinical, Regulatory, Medical, and Quality functions
- Bachelor's degree in a relevant field
- At least 6 years of experience in the pharmaceutical or healthcare industry
- Proven track record of supporting quality issue management processes
- Familiarity with Veeva Quality Suite (especially QualityDocs and QMS modules)
- Inclusive and diverse culture
- Comprehensive benefits package
- Opportunities for professional growth and development
We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion or belief, sex, national origin, citizenship status, age, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.
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