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Public Sector Client Manager

2 weeks ago

Dublin, Dublin City, Ireland Cornmarket Group Financial Services Ltd. Full time

About Your Role

This is an exciting opportunity to join our Life Sales team as a Customer Service Advisor. In this challenging and rewarding role, you will be responsible for making appointments with existing clients on behalf of our team of Financial Consultants.

Your Responsibilities

  • Making and taking calls from members of the public sector unions to arrange appointments with the company's Consultants.
  • Meeting monthly targets which are built around call volume and appointment scheduling.
  • Dealing with clients in a professional and timely manner with a customer-first approach.
  • Cross-selling other Cornmarket products and services.
  • Performing tasks in a compliant manner to set procedures and prescribed scripts.
  • Completing various administration duties, such as data entry, logging, and scanning.
  • Participating in weekly team meetings.
  • Continuously looking for and suggesting ways to improve existing processes.

Our Team

  • A collaborative and supportive team environment.
  • A range of benefits and opportunities for growth and development.
  • A commitment to equality and diversity in the workplace.