Logistics Coordinator

7 days ago


Dublin, Dublin City, Ireland Next Generation Full time
Job Description

We are currently recruiting for a Customer Support & Logistics Administrator, to work at our clients office in Dublin 15. The successful candidate will play a critical role in maintaining service level and providing support to important domestic and international customers.

Key Responsibilities
  1. Inventory Management: Manage stock levels across multiple warehouses ensuring correct inventory mix to support picking activities.
  2. Order Fulfillment: Oversee customer orders and internal stock requests, allocating stock and releasing orders for picking.
  3. Delivery Coordination: Coordinate with external partners and internal team members to schedule deliveries in the most efficient and cost-effective manner.
  4. Relationship Building: Develop good business relationships with internal colleagues, customers, and suppliers.
  5. Customer Service: Support internal and external client facing colleagues to ensure the highest level of customer service is delivered to our customers.
  6. Knowledge Management: Stay up to date with product knowledge, internal systems training, and customer specific processes.
  7. Issue Escalation: Recognise, document, and escalate customer issues or trends following appropriate communication and escalation channels where required.
  8. Tracking and Coordination: Track and coordinate shipments (incoming & outgoing) to ensure stock is delivered to the correct locations.
  9. Lead Time Management: Manage lead times and communicate effectively with customers and internal stakeholders.
  10. Inventory Control: Support inventory management & cycle counting activities.
  11. Document Processing: Process delivery dockets, GRNs, and other warehouse documents to ensure they are scanned and saved on our ERP system.


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