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Hotel Operations Director

2 weeks ago

County Leitrim, Ireland Excel Recruitment Full time

Excel Recruitment is seeking a seasoned Hospitality Cluster Leader to oversee the successful operations of three well-established hotels in the Midlands. This strategic leadership role offers a unique opportunity for an experienced hospitality professional to drive revenue growth, ensure compliance, and maintain exceptional service standards across all properties.

Key Responsibilities:
  • Hotel Operations Management: Oversee daily operations across front office, housekeeping, food & beverage, sales, and maintenance.
  • Financial & Revenue Strategy: Manage forecasting, cost control, and yield management to maximise profitability.
  • Guest Satisfaction & Service Excellence: Maintain exceptional guest experiences, address feedback, and implement improvements.
  • Team Leadership & Development: Recruit, train, and mentor department heads and hotel staff.
  • Sales & Marketing Strategy: Work closely with sales teams to attract corporate, leisure, and event business.
  • Compliance & Risk Management: Ensure adherence to safety, health, and operational regulations.

The ideal candidate will possess a proven track record as a General Manager or Cluster General Manager in a multi-property setting. Strong financial, operational, and leadership skills are essential, along with excellent people management, problem-solving, and strategic planning abilities.