Customer Success Catalyst

2 weeks ago


Dublin, Dublin City, Ireland beBeeProject Full time
Onboarding Project Manager

Cultivate Joyful and Connected Work Environments as a key member of our Onboarding Team. Lead the setup, training, and launch of Workvivo for global organizations.


About the Role

We are seeking an experienced Onboarding Project Manager to translate customer goals into action, drive successful platform launches, and foster collaboration with global teams.

This is a unique opportunity to join our award-winning workplace culture and contribute to delivering happiness through innovative solutions and exceptional customer experiences.


Main Responsibilities
  • Understand customer objectives and translate needs appropriately through the implementation process
  • Deliver projects following a structured methodology, ensuring timely completion and high customer satisfaction
  • Manage multiple customer projects simultaneously, engaging key stakeholders and adapting to changing priorities
  • Develop and deliver training workshops, presentations, and documentation to customers

Requirements
  • Exceptional interpersonal and communication skills
  • Experience in customer-facing software project implementation, preferably in a fast-paced environment
  • Strong project management techniques, including time management and adaptability
  • Able to empathize with customers, build loyalty, and identify business opportunities

Benefits

We offer a comprehensive benefits program that supports work-life balance, employee well-being, and community involvement. Join our team and enjoy a rewarding career with opportunities for growth and development.


What We Offer
  • A dynamic and inclusive work environment
  • Ongoing training and professional development opportunities
  • A competitive compensation package, including bonus structures and benefits
  • The chance to make a meaningful impact on customer success and company growth


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