Senior Team Coordinator

2 days ago


Dublin, Dublin City, Ireland beBeeTeamLead Full time €60,000 - €85,000

Job Title:

Description:

We are seeking a highly skilled Team Lead to join our team. The ideal candidate has previous experience in effectively coping with fast-paced, high-pressure roles in constantly changing business environments.

They will be client-orientated, enthusiastic, courteous, and assertive, motivated to take charge of both customer engagement and problem resolution.

Key responsibilities include:

People Management:

  • Point of contact for all HR/People related issues
  • Scheduling and Resource Planning
  • Managing onboarding paperwork
  • Building loyalty within the team
  • Leading and motivating staff members

Game Planning and Delivery:

  • Allocating workload to content analysts
  • Taking accountability for team and market performance
  • Monitoring queues for variable workload
  • Ensuring SLAs are met

Tracking Performance and Delivery:

  • Owns and maintains individual and team productivity trackers
  • Trains teams/new team members on tracker usage
  • Completes weekly and monthly productivity reports
  • Delivers Team Huddles

Client:

  • Responsible for building client relationships
  • Attends and participates in client meetings


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