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Strategic Product Leader

2 weeks ago

Dublin, Dublin City, Ireland Servicenow Full time

At ServiceNow, we're revolutionizing the way organizations work by harnessing the power of artificial intelligence. As a key member of our Impact Product Management team, you'll play a critical role in shaping the future of digital customer success.

The Inbound Product Manager will lead the development of integrated roadmaps for infusing GenAI in Impact's Value Management capabilities. This involves collaborating with senior leadership to define strategic product direction, working cross-functionally with research, design, and engineering teams, and driving execution through agile development methodologies.

Success in this role requires a bold and curious approach, coupled with exceptional influencing skills and a willingness to dive deep into complex problems. You'll be responsible for developing feature plans, engaging stakeholders, and guiding projects through development to deliver high-quality products that meet user needs.

Key qualifications for this position include experience leveraging AI to drive business outcomes, 10+ years of SaaS/enterprise software product management experience, and expertise in digital experience technologies. Strong communication and collaboration skills are essential, as is the ability to work as part of a distributed global team.