Medical Office Administrator
4 days ago
Our Client is a reputable dental practice in the Midlands, dedicated to providing high-quality patient care and exceptional customer service.
We value professionalism, friendliness, and a passion for delivering outstanding patient experiences.
Job DescriptionThis role requires a highly organised and communicative individual who can manage multiple tasks, prioritise effectively, and ensure seamless office operations.
- Patient Care: Provide warm greetings, assist with check-ins, and offer necessary information about services.
- Scheduling: Efficiently manage patient appointments, including scheduling, rescheduling, and confirming appointments.
- Communication: Answer incoming calls, provide information, take messages, and direct calls to relevant team members.
Responsibilities:
- Accurately maintain patient records and update personal details in the system.
- Handle paperwork and complete forms as needed.
- Process patient insurance claims, verify coverage, and answer billing inquiries.
- Ensure the reception area remains tidy and welcoming.
Requirements:
- Relevant experience in a receptionist or administrative role, preferably within a medical or dental setting.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong organisational abilities, with the capacity to multitask in a fast-paced environment.
What We Offer:
- A competitive salary based on experience.
- A supportive and friendly team environment.
- Ongoing professional development and training.
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