Operational Excellence Specialist

7 days ago


Dublin, Dublin City, Ireland beBeeOperations Full time €34,000
Operational Excellence Specialist">

This role requires an exceptional individual to deliver top-notch operational support and insights to senior management. Key responsibilities include analysing data from CRM systems, reviewing key performance indicators, performing root-cause analysis, collaborating with teams, leading cross-functional workshops, acting as an internal consultant, managing automation initiatives, supporting client relationships, and coordinating operational tasks.

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  • Key Performance Indicators (KPIs)
  • - Analyse data from CRM systems like Salesforce and SAP to identify process bottlenecks and recommend improvements.
  • - Review key performance indicators, perform root-cause analysis, and collaborate with teams to implement solutions.
  • Process Improvement
  • - Lead cross-functional workshops to map workflows, develop standard operating procedures, and document processes.
  • - Act as an internal consultant, supporting business system leads and coordinating user acceptance testing.
  • Automation and Efficiency
  • - Manage automation initiatives and deliver measurable time savings and process standardisation.
  • - Present project updates to leadership, negotiate scope changes, and ensure timely rollouts.

Requirements: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, ability to lead cross-functional teams, experience with CRM systems and process improvement methodologies, and strong technical skills.



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