Product Owner

We are seeking a visionary Product Owner to lead the strategy, implementation, and enhancement of critical social media technologies.

This role encompasses oversight of innovative tools for Social Listening (e.g., Brandwatch), Social Engagement and Social Care (e.g., Khoros), Affiliate Marketing (e.g., Impact Radius), and Influencer Marketing (e.g., CreatorIQ). Additionally, as part of our Digital Transformation objectives for this fiscal year, the Product Owner will spearhead the replatforming of our social engagement, social care, and social listening technologies.

This high-impact initiative will focus on upgrading and aligning these tools with our broader business strategy to ensure scalability, seamless collaboration, and world-class customer experiences.

You'll play a key role in ensuring these platforms work seamlessly together to amplify our online presence, deepen engagement, and drive measurable business success.

Reporting to the Global Head of Growth & Innovation, this is a highly visible opportunity to shape the future of how we leverage social media technologies to stay ahead in a rapidly evolving digital landscape.

Manage the following:

• Strategic Oversight & Vision
• • Define the vision, roadmap, and strategy for our suite of social media technologies in alignment with global digital transformation objectives.
  • Collaborate closely with marketing, communications, brand, and analytics teams to ensure these tools meet both business and user needs.
  • Lead the replatforming of social engagement, social care, and social listening technologies, ensuring the new systems are future-ready, scalable, and fully aligned with our goals for customer engagement and operational excellence.
  • Continuously evaluate emerging trends and advancements in the social media technology landscape to recommend tools and strategies that keep us ahead of the curve.
• Platform Management
• • Oversee the deployment, customization, and optimization of Social Listening, Engagement, Affiliate, and Influencer Marketing platforms.
  • Ensure seamless integration of these platforms with each other and with other key systems (e.g., data lakes and our BI systems).
  • Drive the end-to-end replatforming process for social engagement, care, and listening technologies, including vendor selection, evaluation, and integration, while meeting critical timelines and milestones.
  • Continuously assess platform performance and identify opportunities to enhance functionality and usability.
• Data-Driven Decision-Making
• • Lead the implementation of robust analytics within these platforms to track performance metrics and support decision-making.
  • Ensure that the replatformed tools incorporate advanced analytics and insights capabilities to help track and enhance customer engagement.
  • Monitor key social media KPIs to uncover actionable insights and influence platform improvements or campaign strategies.
• Training & Adoption
• • Develop and deliver user enablement initiatives, including training and documentation, to drive adoption and consistent use of the tools across the organization.
  • Advocate for the value of social media technologies, ensuring users understand the capabilities and potential business impact of each platform.
• Performance Monitoring
• • Establish clear KPIs and benchmarks for the success of each platform and regularly report results to leadership.
  • Identify and act on opportunities to align social media technology performance with broader business objectives and customer engagement goals.

Your Qualifications

To succeed in this role, you must possess the following minimum skills and experiences:

• Key Competencies
• • Strong ability to translate business needs into technology solutions and strategies.
  • Exceptional project leadership and priority-setting skills, especially in complex, fast-paced environments.
  • Proven experience in driving large-scale platform replatforming projects or similar initiatives end-to-end.
  • Analytical mindset with a focus on turning data into meaningful insights and actions.
  • Outstanding communication and relationship-building skills to foster collaboration across diverse teams.
• Required Qualifications
• • Bachelor's degree in Marketing, Business Administration, Information Systems, or related field.
  • Proven experience in product ownership or technology management, with a focus on social media technologies.
  • Hands-on knowledge of platforms like Brandwatch, Khoros, Impact Radius, CreatorIQ, or equivalent systems.
  • Experience leading technology implementation and replatforming projects and driving adoption within large organizations.
  • Familiarity with digital campaign measurement, attribution, and reporting concepts.

Benefits

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families.

Diversity and Inclusion

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.