Healthcare Quality and Compliance Officer

5 days ago


Dublin, Dublin City, Ireland The National Screening Service Full time
About the Job

The National Screening Service is seeking a highly skilled professional to fill the position of Complaints & Feedback Coordinator. This role involves providing team management and administrative expertise to support the GVIII Senior Complaints Manager and senior team in achieving the aims of the Complaints & Feedback function within the Client Services department.

Main Responsibilities:

  • Manage and cultivate the innovation, creativity and enthusiasm of individual staff whilst promoting a culture of collaboration, personal and team performance and accountability.
  • Monitor and report on team progress and status and develop reports as required.

Requirements:

  • Experience in healthcare with at least 2 years' experience managing a team, in a complex healthcare or business environment.
  • Demonstrate a strong working knowledge of managing complaints and compliance with relevant policies and legislation.

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