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Office Administration Coordinator

2 weeks ago

Donegal, Ireland Servisource Full time
Job Overview

We are seeking a highly organized and detail-oriented Clerical Officer Grade Iii to join our team at Servisource. In this role, you will be responsible for providing administrative support to our pension schemes.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and expertise in administration, finance, and customer service. As a Clerical Officer Grade Iii, you will be working closely with the Pensions Team and other HR colleagues to ensure smooth and efficient administration of our pension schemes.

Key Responsibilities

Your key responsibilities will include:
• Managing the administration of Donegal ETBs pension schemes
• Maintaining accurate and up-to-date member records
• Assisting in preparing and distributing annual pension benefit statements
• Responding to staff and government department enquiries on pension benefits and processes
• Assisting with retirement options, pension transfers, and death benefits
• Handling queries professionally via phone, email, and written communication
• Supporting pension calculations for retirement, transfers, and death claims
• Ensuring pension schemes meet legal and regulatory requirements
• Assisting with audits and providing documentation for regulatory reviews
• Preparing reports on scheme funding and membership data
• Accurately inputting and managing pension member data
• Conducting regular data integrity checks and updating staff records as needed
• Assisting with processing retirements, death claims, pension transfers, and Pension Adjustment Orders
• Identifying process improvements to enhance pension administration efficiency

Requirements

To be successful in this role, you will need to have:
• At least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent
• Relevant third-level or accredited qualification
• Have at least two years relevant experience working in a business office
• Knowledge of administration, finance, or a related field

What We Offer

As a Clerical Officer Grade Iii, you can expect to receive competitive pay and benefits, including:
• Salary: €16.87 per hour
• Tenure: Week to week contract
• Opportunity to work in a dynamic environment and develop your skills and expertise
• Collaborative and supportive team culture

How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.