
Support Care Specialist
2 days ago
Support Care Specialist
This position requires an individual who can provide essential care and support to women and children in crisis.
The ideal candidate will have experience working in a social care setting and be able to work as part of a flexible team.
Key Responsibilities:
- Provide emergency accommodation for women and children subjected to domestic abuse.
- Respond to the immediate needs of women and children in distress.
- Support clients' care planning with keyworkers and other professionals.
- Offer non-directive and non-judgemental information to residents and non-resident clients.
- Operate the 24-hour helpline and respond compassionately to anyone seeking support.
- Promote a safe environment for women and children during their stay.
- Maintain confidentiality at all times.
- Work according to best practice at all times.
- Report any building maintenance requirements to management.
- Ensure health and safety procedures are clearly understood and acted upon.
- Maintain accurate records of client files and associated paperwork.
- Liaise with other agencies to provide assistance, advocacy, and support.
- Attend and participate fully in team meetings, training, and supervisions.
- Represent the organisation's work and ethos in a professional manner.
About You:
- Minimum Level 6 qualification in Social Care or related field.
- At least 1 year's experience in a support or care setting.
- Strong communication, IT, and record-keeping skills.
- Understanding of domestic abuse and safeguarding practices.
- Ability to work flexibly as part of a caring team.
What We Offer:
- Annual leave and public holidays: entitled to accrue 8% of working hours.
- Free doctor: access to Employee Assistance Programme.
- Education support: funding towards further education and time off rostered duties where possible.
- Training & Development: access to excellent training opportunities.
- Employee Well-being: regular team-building days and Employee Assistance Programme with 24 hour support and counselling.
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