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IT Application Management Lead
2 weeks ago
We are seeking a dynamic IT professional to lead and manage our team in Dublin, Ireland.
This role is responsible for ensuring the smooth operation of our applications and infrastructure, including managing reported incidents, investigating root causes, and implementing strategies for application lifecycle management.
Key Responsibilities- Lead and manage a team of IT professionals responsible for application support and maintenance.
- Manage and resolve reported incidents, investigate root causes, and escalate issues as needed to ensure minimal disruption to business operations.
- Develop and implement strategies for application lifecycle management, including upgrades, patches, and enhancements, ensuring quality standards before production deployment.
- Collaborate with stakeholders to identify business requirements and translate them into technical solutions.
- Monitor application performance and implement improvements to enhance efficiency and user experience.
- Facilitate data integration between different financial systems and ensure seamless data exchange to support various business processes.
- Manage vendor relationships related to software applications for both in-house and vendor applications.
- Develop and maintain documentation for application processes, procedures, and configurations.
- Implement best practices for application security and compliance in adherence to standards to protect sensitive financial data.
- Undertake regular review of application performance, issues, and recommend improvements.
- Stay current with emerging technologies and industry trends to recommend innovative solutions.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in IT application management.
- Strong knowledge of enterprise software applications and their management.
- Proficiency in IT service management principles and practices.
- Experience with cloud computing platforms and their integration with on-premises systems.
- Excellent project management skills with the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills with attention to detail.
- Exceptional communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Demonstrated leadership experience in managing and mentoring IT professionals.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong commitment to continuous learning and staying updated with emerging technologies.
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards.
- An understanding of Microsoft Windows Server environments, SQL Server, Microsoft IIS and AWS.
- SQL query development and SQL Server Reporting Services development experience will be an advantage.
- Knowledge of business continuity and disaster recovery principles to ensure application availability during unexpected events.
This is a mid-senior level full-time position in information technology.
