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Guest Services Supervisor

3 weeks ago

Dublin, Dublin City, Ireland The Address Collective Full time

The Address Collective requires a highly skilled and experienced Guest Services Supervisor to lead its front office team. As Assistant Hotel Operations Manager, you will support the Front Office Manager in managing staff, handling guest inquiries, and maintaining an efficient front office environment.

Key Responsibilities:

  • Manage front desk operations to ensure efficiency and guest satisfaction.
  • Supervise staff to handle guest inquiries, complaints, and feedback promptly and effectively.

Requirements:

  • Minimum 2-3 years of front office or guest services experience in a hotel, with at least 1 year in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and multitasking abilities.