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Estonian Speaker

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time
About the Opportunity

We are seeking a Customer Support Analyst with a focus on community operations to join our Dublin-based team. As an Estonian speaker, you will play a key role in supporting our clients and ensuring a positive user experience.

Main Responsibilities
  • Investigate and resolve customer inquiries and issues
  • Monitor reports of abuse on our site and enforce clients' Terms of Use
  • Become knowledgeable about our products and community standards
  • Utilize market-specific knowledge to find scalable solutions for community support
  • Analyze data to improve user experience
  • Collaborate with global team to address complex issues
Benefits
  • Competitive salary and benefits package
  • Opportunity for career progression within the company
  • No shift rotations - fixed working schedule
  • Meals on-site, private healthcare, and pension contribution