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Medical Secretary Role

2 weeks ago

Limerick, Limerick, Ireland Mid West Physiotherapy Full time

Mid West Physiotherapy is seeking a highly organised and compassionate Medical Secretary to play a crucial role in creating a warm and welcoming environment for patients.

About the Role

This full-time position involves supporting the clinical team in delivering an exceptional patient experience, from greeting patients to managing their appointments and records. You will be responsible for scheduling appointments, maintaining accurate patient information, processing payments, and following up on missed appointments.

Key Responsibilities
  • Schedule and manage patient appointments
  • Maintain accurate patient records and process appointment payments
  • Process insurance company and corporate referrals, type up letters/reports dictated by clinicians via dictaphone, and assist with third-party billing
  • Handle administrative tasks such as data inputting, scanning, filing, and postage, and generate and track regular reports (e.g., patient recalls) for clinician completion
  • Manage and order stock, including retail items, clinic consumables, and general supplies, and optimise clinic efficiency and processes
Requirements
  • 1+ years' experience in a similar role (e.g., medical secretary/front of house/receptionist administrator)
  • Able to demonstrate competencies corresponding to the job description
  • Proficiency in Microsoft Office
  • Fluent spoken and written English
  • Knowledge of AI systems for healthcare/administration is highly desirable
Benefits
  • Salary aligned to industry standards
  • Paid employee pension
  • Paid health insurance