Head of Dining Operations

23 hours ago


County Kerry, Ireland O'Donoghue Ring Collection Full time

About O'Donoghue Ring Collection

Our company is built upon three core values: employee experience, customer experience, and standards of excellence. We strive to create a welcoming atmosphere that showcases these values in everything we do.

We're currently seeking an experienced Restaurant Manager to lead and inspire our passionate team in Le Grand Pey Restaurant. As a key member of our team, you'll be responsible for overseeing daily restaurant operations, ensuring the highest standards of service, quality, and customer satisfaction.

You'll work closely with our team, lead by example, and contribute to creating a memorable dining experience for all guests. Your primary goal will be to increase food and beverage sales while maintaining the highest standards of quality and service.

Your Key Responsibilities:

  • Oversee daily restaurant operations, ensuring the highest standards of service, quality, and customer satisfaction.
  • Ensure all service standards are consistent and maintained at the highest level at all times.
  • Resolve guest complaints efficiently, ensuring guest satisfaction at all times.
  • Work closely with the kitchen and head chef to ensure timing, quality, and safety are always adhered to.
  • Foster strong relationships with guests to ensure repeat business and satisfaction.
  • Assist in scheduling and managing restaurant staff to ensure efficient operation during peak times.
  • Handle administrative tasks such as payroll, employee records, and reporting as needed.

About You:

To succeed in this role, you'll need 3 years of experience in a management position in a similar fast-paced environment. You should possess strong communication skills, be highly customer-focused, have great attention to detail, and be fluent in English.

Why Join Us?

  • Awarded a Great Place to Work and Green Hospitality Certified.
  • Competitive salaries and benefits package.
  • Discounts on hotel stays and special staff rates in any of our hotels across the collection.
  • Discounts on dining and discounts for takeaway teas and coffees for staff members.
  • Career progression and clear career paths.
  • Employee wellness program and discounts on luxury spa products and treatments.
  • Access to online learning tools and various learning resources.


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