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Workshop Operations Manager
1 week ago
At DAF Trucks Ireland, we are seeking a highly skilled and experienced Workshop Controller to join our team at our Baldonnell site.
This is an exciting opportunity for a qualified HGV Tech to take on a leadership role in managing a team of Commercial Vehicle Master Technicians, Technicians, and Apprentices.
Key Responsibilities- Manage the flow of vehicles through the workshop, reviewing and allocating jobs, discussing job requirements with the team to ensure timely completion to manufacturer standards.
- Liaise with the Service Team to manage daily planning of vehicles through the workshop, including reviewing and estimation of jobs for customers.
- Provide ongoing review and support of Diagnostics in line with manufacturer standards.
- Responsible for Quality Control of the output from the workshop.
- Liaise with the service desk team, warranty team, and customers as required on more complex technical jobs.
- Manage high workshop utilisation, productivity, and achievement of KPIs.
- Ensure high health and safety standards are maintained throughout the workshop.
- Stay up-to-date with all manufacturer's standards and training and be fully prepared for manufacturer and industry performance and compliance audits.
