SAP Technical Service Management Professional

2 days ago


Dublin, Dublin City, Ireland beBeeTechnical Full time €80,000 - €100,000

Job Title:

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We are seeking a highly skilled Technical Service Management Expert to join our team.

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About the Role:

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As a Technical Landscape Owner, you will be responsible for owning and managing complex technical landscapes, ensuring high availability of customer services, and collaborating with customers for planning and operations.

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Key Responsibilities:

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  • Deep understanding of customer landscape from technical and business perspectives including its interfaces">
  • Strong collaboration with the customer for planning and operations">
  • Align on upcoming changes with Release Management and plan execution accordingly">
  • Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape">
  • Analyse and deep dive into issues including creation of RCAs as foundation for continuous improvement">
  • Support productization of services including initial setup, documentation, and standardization">
  • Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of Operations team as pre-condition for any customer GoLive">
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Requirements:

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  • Bachelor's degree or higher in Computer Science, Engineering, Information Management, Mathematics, or comparable">
  • Background in SAP technology and products - excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration">
  • Knowledge of whole technology stack (Application, Database, Server management) and ability to analyse issues and system architectures">
  • About 7-10 years of experience in operation of systems installations is a must">
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What We Offer:

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  • A collaborative team environment with strong focus on learning and development">
  • Recognition for individual contributions">
  • Variety of benefit options">
  • Inclusive company culture focused on health and well-being">
  • Flexible working models">
  • Equal opportunity workplace and affirmative action employer">
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Why Choose Us?

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We are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development.

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At our organization, we believe we are made stronger by unique capabilities and qualities that each person brings.

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We invest in our employees to inspire confidence and help everyone realize their full potential.



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