Level 3 Technical Support Engineer

7 days ago

Cork, Ireland Oscar Technology Full time

Level 3 Technical Support Engineer | £- £ (Outside IR35) | Cork County, Ireland (fully onsite)| 12 months (possibility of rolling contract)A consulatancy we're working with is looking for a L3 Technical Support Engineer to join their end client in supporting, troubleshooting and overcoming challenges in their environment for their customers.They'll be looking for someone that's previously worked in a networking environment.Length: 12-month contract (rolling contract)Rate: £-£ (Outside IR35)Based: Cork, fully on siteStart date: Onboarding Decemeber, start date in JanuaryResponsibilities:Resolve complex customer technical issuesProvide advanced troubleshooting, investigation, and root-cause analysisSupport enterprise customers with high-priority cases and escalationsWork with logs, bundles, traces, and diagnostic tools to identify, isolate, and resolve issuesCollaborate closely with Engineering, Field Teams, and Technical Experts to resolve issues and enhance product usability for customers.Looking for:5 years' expence in a techncial support or engineering roles in networking environmentsExperience using debugging tools, log analysis, and troubleshooting methodologiesExcellent communication and customer-facing skillsAbility to work effectively as part of a global support teamIf this sounds like a good match, apply now and I'll reach outLevel 3 Technical Support Engineer | £- £ (Outside IR35) | Cork County, Ireland (fully onsite)| 12 months (possibility of rolling contract)Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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