Service Desk Analyst

4 days ago


Dublin, Ireland Sabeo Full time

Description

Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles.

One of my Life Insurance client is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.

Service Desk – 2 positions vacant

Contract role until the end of the year initially(Chances of extension later).

Role Purpose:

This role is responsible for 1st level support to users, managing incidents, recording and alerting, initial support and classification, investigation and diagnosis, resolution and recovery, or assignment to 2nd level teams as well as the administration of the knowledge base management system on behalf of IS.

Role Purpose is a very high level statement of what the role is expected to do

Key Accountabilities:

Perform incident management on support products and services.Contribute technical content and departmental procedures to the knowledge base.Maintain timely awareness of current initiatives, rollouts and changes to technical environments.Adhere to the Service Desk process and procedure guidelines during the incident lifecycle.Perform triage, resolve incidents and respond to queries on PC’s, laptops, terminals, printers, mobile devices, tablets, shrink wrap and in-house applicationsAdhere to agreed service levels and quality measures.Any other duties as assigned by your manager.

If you would like to discuss this role in more detail please apply through the apply button to discuss further with your contact details.


  • Service Desk Analyst

    4 weeks ago


    Dublin, Dublin City, Ireland Sabeo Full time

    Description Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles. One of my Life Insurance client is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.Service Desk – 2 positions vacantContract role until the end of the year initially(Chances of extension...


  • Dublin, Dublin City, Ireland Geneva Trading Full time

    Role: Service Desk Analyst pivotal in delivering high-quality desktop support and ensuring exceptional customer satisfaction with systems and applications.This position involves troubleshooting PC and Mac software and hardware, supporting various end-user devices, including PCs, printers, scanners, mobile devices, and other peripherals.Responsibilities: Act...


  • Dublin, Dublin City, Ireland Sysco Ireland Full time

    As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day.We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the RoleWe are seeking a Technical Service Desk Analyst to join our team in TN Ireland. This is an exciting opportunity to work in a dynamic and supportive environment, where you will have the chance to develop your skills and expertise in IT support.As a Technical Service Desk Analyst, you will be responsible for providing comprehensive IT assistance...


  • Dublin, Dublin City, Ireland Geneva Trading Full time

    Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets....


  • Dublin, Dublin City, Ireland Ergo Full time

    Enterprise Service Desk Analyst (BBBH2988) Dublin City Centre, Republic of IrelandOverview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You...

  • Help Desk Analyst

    4 days ago


    Dublin, Dublin City, Ireland Auxilion Full time

    We are looking for a Help Desk Analyst to join our team at Auxilion. In this role, you will be responsible for providing technical support to end-users, addressing immediate technical concerns, and ensuring that all IT equipment is functioning optimally.The ideal candidate will have a strong background in hardware, software, and network troubleshooting, with...


  • Dublin, Dublin City, Ireland Ergo - Information Technology Full time

    Overview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time.Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded.You will have experience in Microsoft Operating Systems, MS Office 365, Microsoft...


  • Dublin, Dublin City, Ireland Ergo - Information Technology Full time

    Overview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You will have experience in Microsoft Operating Systems, MS Office 365, Microsoft...


  • Dublin, Dublin City, Ireland Ergo - Information Technology Full time

    Overview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You will have experience in Microsoft Operating Systems, MS Office 365, Microsoft...


  • Dublin, Dublin City, Ireland Health Innovation Labs Full time

    At Health Innovation Labs, we are a remote-first company revolutionizing healthcare through technology, delivering innovative solutions that transform how care is accessed, delivered, and managed. We thrive at the intersection of healthcare and technology, empowering providers, patients, and organizations to achieve better outcomes through smarter, more...


  • Dublin, Ireland IT Alliance Group Full time

    IT Service Desk Engineer Place of work: On-site Dublin 1 /Duration: Permanent / Hours of work:Monday to Friday Office Hours. About the Company and the Role: Auxilion is an award-winning provider of IT support services, technologies, and consulting. We specialize in delivering bespoke solutions for both public and private organizations in the UK and Ireland....


  • County Dublin, Ireland IT Alliance Group Full time

    IT Service Desk Engineer Place of work: On-site Dublin 1 /Duration: Permanent / Hours of work:Monday to Friday Office Hours. About the Company and the Role: Auxilion is an award-winning provider of IT support services, technologies, and consulting. We specialize in delivering bespoke solutions for both public and private organizations in the UK and Ireland....


  • Dublin, Dublin City, Ireland Mater Private Hospital Group Full time

    About the RoleWe are seeking a highly experienced and skilled IT Service Desk Lead to join our team at Mater Private Hospital Group.As an IT Service Desk Lead, you will be responsible for managing the daily operations of the IT Service Desk, ensuring timely and effective support for all IT-related issues.Key Responsibilities:Oversee the daily operations of...


  • Dublin, Dublin City, Ireland Mater Private Hospital Group Full time

    Mater Private Network have an exciting job opportunity for a IT Service Desk Team Lead to join our Mater Private Network Team. We are seeking an experienced IT Service Desk Team Lead to lead our healthcare IT support team, ensuring high-quality service delivery and efficient resolution of IT issues for healthcare professionals, staff, and patients. This role...

  • Service Desk Lead

    4 weeks ago


    Dublin, Dublin City, Ireland Eolas Recruitment Full time

    Our Dublin based client is looking for a Service Desk Lead to join their team on a permanent basis. This role requires an individual who can lead a team of IT support specialists, ensuring high-quality support and efficient resolution of user IT issues. The Service Desk Lead will be responsible for improving service delivery, enhancing user satisfaction, and...


  • Dublin, Dublin City, Ireland Codec Azure Full time

    Service Desk ConsultantDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionThis is a Hybrid role with rota onsite requirement.We are seeking an experienced and customer-focused Service Desk Consultant who has experience dealing with customers over the phone, via email, and onsite. In this role, the Service Desk Consultant will work...


  • Dublin, Dublin City, Ireland Codec Azure Full time

    Essential Skills and Qualifications:2+ years working in a similar IT based Service Desk role.Experience in working in a high-pressurized environment and ability to multitask.Excellent understanding of a Service Desk atmosphere.Candidate must be customer-focused with excellent customer service skills.Ability to work within a team.Strong system, software, and...

  • Service Desk Agent

    4 days ago


    Dublin, Dublin City, Ireland TechForce Talent Full time

    L1 Service Desk Agent – Permanent Role Location: Sandyford, Dublin | Full-Time, PermanentWe're hiring an L1 Service Desk Agent on behalf of a leading IT Managed Services and Cybersecurity provider. This is a great opportunity to join a fast-paced support environment and grow your IT career.Your RoleBe the first point of contact for IT support via phone,...


  • Dublin, Dublin City, Ireland Mater Private Hospital Group Full time

    Role OverviewWe have an exciting opportunity for a seasoned IT Service Desk Team Lead to join our Mater Private Hospital Group team.As an IT Service Desk Team Lead, you will be responsible for overseeing the daily operations of the IT Service Desk, ensuring high-quality service delivery and efficient resolution of IT issues for healthcare professionals,...