Service Desk Analyst
3 days ago
Description Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles. One of my Life Insurance client is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.Service Desk – 2 positions vacantContract role until the end of the year initially(Chances of extension later).Role Purpose:This role is responsible for 1st level support to users, managing incidents, recording and alerting, initial support and classification, investigation and diagnosis, resolution and recovery, or assignment to 2nd level teams as well as the administration of the knowledge base management system on behalf of IS. Role Purpose is a very high level statement of what the role is expected to do Key Accountabilities: Perform incident management on support products and services.Contribute technical content and departmental procedures to the knowledge base.Maintain timely awareness of current initiatives, rollouts and changes to technical environments.Adhere to the Service Desk process and procedure guidelines during the incident lifecycle.Perform triage, resolve incidents and respond to queries on PC’s, laptops, terminals, printers, mobile devices, tablets, shrink wrap and in-house applicationsAdhere to agreed service levels and quality measures.Any other duties as assigned by your manager. If you would like to discuss this role in more detail please apply through the apply button to discuss further with your contact details.
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▷ High Salary: Service Desk Analyst
3 weeks ago
Dublin, Ireland Ergo - Information Technology Full timeJob Title: Service Desk Analyst Location: Dublin 1 Job Type: Permanent Work Type: Onsite Role Type: First Line Technical Support Overview of Role Our client requires a Service Desk Analyst to provide first line technical support to internal staff, handling IT‑related issues through analysis, diagnosis, and resolution. The role involves ownership of...
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Service Desk Analyst I
3 days ago
Dublin, Ireland Davy Group Full timeA leading financial services firm in Dublin is seeking a Service Desk Analyst to provide exceptional IT support to staff. The role includes managing incidents and requests, ensuring timely resolution and adherence to SLA. Ideal candidates will have experience with Microsoft Windows 11, desktop troubleshooting, and possess a relevant IT qualification. Davy...
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Service Desk Level 1/Level 2 Analyst
3 weeks ago
Dublin, Ireland Version 1 Full time- Onsite role Dublin - Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. - Shift Allowance -10% on top of base...
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IT Service Desk Manager
3 weeks ago
Dublin Pike, Ireland Mater Private Network Full timeJoin to apply for the IT Service Desk Manager role at Mater Private Network Join to apply for the IT Service Desk Manager role at Mater Private Network Get AI-powered advice on this job and more exclusive features. Mater Private Network have an exciting job opportunity for a IT Service Desk Team Lead to join our Mater Private Network Team. We are...
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Service Desk Level 1/Level 2 Analyst
3 weeks ago
Dublin Pike, Ireland Version 1 Full timeCompany Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting‑edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has...
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IT Service Desk Manager, EMEA
2 weeks ago
Dublin Pike, Ireland Toast Full timeJoin Toast as an IT Service Desk Manager, EMEA . Toast is a rapidly growing, innovative technology company empowering restaurants of all sizes to build great guest experiences and run their operations smoothly. The IT Operations team at Toast is the backbone of our technology infrastructure, dedicated to providing exceptional support and seamless operations...
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Service Desk
1 week ago
Dublin, Ireland Ergo - Information Technology Full timeJob Title: Service Desk Team Lead 1 Location: Ergo Dublin (On-site) Job Type: Permanent Work Type: On-site Role Type: Management / IT Service Delivery Overview of Role You will lead regional and global Service Desk teams (L1, L2) delivering ITSM, Infrastructure, SIAM, and vendor‑managed services to clients in financial, life sciences, and public...
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Service Desk Engineer
7 days ago
Dublin, Ireland iO Associates Full timeService Desk Engineer - Level 2Upto £35k per yearDublin - HybridA Dublin-based IT solutions company specializing in Cyber-Security and Cloud Services is seeking a Service Desk Engineer to fulfil IT support requirements. The company offers top-notch IT services to small and medium-sized businesses, focusing on great technical support and customer...
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Service Desk
2 weeks ago
Dublin Pike, Ireland Ergo - Information Technology Full timeJob Title: Service Desk Team Lead 1 Location: Ergo Dublin (On-site) Job Type: Permanent Work Type: On-site Role Type: Management / IT Service Delivery Overview of Role You will lead regional and global Service Desk teams (L1, L2) delivering ITSM, Infrastructure, SIAM, and vendor‑managed services to clients in financial, life sciences, and public...
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Equity Research Analyst
3 days ago
Dublin, Ireland CFA Institute Full timeOverview As an Analyst on Susquehanna's Research team, you will partner with our senior analysts and traders to identify investment opportunities in the equity or options market. Research analysts provide real-time opinions on breaking news and in-depth analysis of future volatility events. You will be responsible for finding opportunities that other market...
