Care Advisor

1 week ago


Dublin, Ireland ALLIANZ PARTNERS Full time

What you do

Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.

Your key responsibilities: 

Responding to queries regarding cover, claims, hospitalisation, complaints Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2% Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention.

What you bring

Experience in a customer focused role , in a an administrative capacity Previous experience in call centre environment would be beneficial. Experience working in pressurized environment with tight deadlines. Strong Knowledge of Microsoft Office ( Excel, Word). Applicants must be flexible to work within our rotating shift patterns (Day Hours from Monday to Friday and rotational day Hours on Saturdays). Valid EU work permit with the ability to work full time year round. Fluency in English and second language (German).

What we offer

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.



  • Dublin, Dublin City, Ireland Advisor Employee Services Full time

    **Advisor Employee Services**: A dynamic and growing financial planning firm is seeking a skilled Comprehensive Wealth Planner to join our team.We offer a collaborative, fast-paced work environment with a proven marketing system that has enabled us to expand our client base and attract top advisors.The successful candidate will lead a team of professionals...

  • Financial Planner

    21 hours ago


    Dublin, Dublin City, Ireland Advisor Employee Services Full time

    Financial Planner Our well-established and growing financial planning firm is seeking to add a Financial Planner to our teamOur firm has a proven marketing and operations system, which has allowed us to steadily increase our client base and attract additional advisors.We are a fast-paced, mission-driven company with a collaborative, dynamic work...


  • Dublin, Dublin City, Ireland Recruiters Full time

    About The JobWe are seeking a highly skilled Technical Service Advisor to join our team in Dublin. As a Technical Service Advisor, you will be responsible for managing service bookings, breakdowns, and vehicle care advice for drivers and clients.Your Key ResponsibilitiesCommunicate driver requests to service providers and follow up on progress.Manage service...


  • County Dublin, Ireland Uniphar Group Full time

    Key ResponsibilitiesAs a Nurse Advisor with Uniphar Group, you will be responsible for:Providing expert advice and guidance to patients and healthcare professionalsConducting assessments and developing care plansCollaborating with other healthcare professionals to deliver seamless patient careMaintaining accurate and up-to-date patient recordsThis is a...

  • Care Advisor

    21 hours ago


    Dublin, Dublin City, Ireland Allianz Popular Sl. Full time

    We are Allianz Partners.The leader in assistance and insurance solutions in the areas of health, assistance, automotive and travel insurance.Allianz Partners is a global family of over 19,000 employees across 78 countries.This role is in the Health line of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare...

  • Care Advisor

    3 weeks ago


    Dublin, Dublin City, Ireland TN Ireland Full time

    We are Allianz Partners, the leader in assistance and insurance solutions in the areas of health, assistance, automotive, and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the Health line of the business, which has a number of well-known customer-facing brands such as Allianz Care,...

  • Care Advisor

    4 days ago


    Dublin, Dublin City, Ireland Allianz Popular Sl. Full time

    We are Allianz Partners.The leader in assistance and insurance solutions in the areas of health, assistance, automotive and travel insurance.Allianz Partners is a global family of over 19,000 employees across 78 countries.This role is in the Health line of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare...

  • Care Advisor

    2 days ago


    Dublin, Dublin City, Ireland ALLIANZ PARTNERS Full time

    What you do Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

  • Care Advisor

    1 week ago


    Dublin, Dublin City, Ireland Allianz Popular SL. Full time

    We are Allianz Partners. The leader in assistance and insurance solutions in the areas of health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the Health line of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare...

  • Customer Care Advisor

    4 weeks ago


    Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full time

    Global Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...


  • Dublin, Dublin City, Ireland Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Care Advisor

    1 week ago


    Dublin, Ireland AWP Health & Life SA Full time

    Care Advisor - FrenchWe are Allianz Partners. The leader in assistance and insurance solutions in the areas of health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the Health line of the business, which has a number of well-known customer facing brands such as...

  • Nurse Advisor

    14 hours ago


    County Dublin, Ireland Uniphar Group Full time

    Nurse Advisor - Patient Care">We are seeking a highly experienced Nurse Advisor - Patient Care to join our team, playing a critical role in improving patient outcomes and experiences through exceptional patient care services in a community setting.">About the Role">You will be responsible for delivering high-quality patient care services, collaborating with...

  • Customer Care Advisor

    4 weeks ago


    Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full time

    Global Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are seeking a Temporary Customer Care Advisor to join our team in Dublin. As a key member of our customer care team, you will play a vital role in delivering exceptional customer service and support to our customers.About the Role:In this exciting opportunity, you will have the chance to develop your skills and knowledge in a dynamic and supportive...

  • Dementia Advisors

    6 days ago


    Dublin, Dublin City, Ireland The Alzheimer's Society of Ireland Full time

    Dementia Advisors - South Dublin, South Tipperary/ Waterford The ASI is currently recruiting a Dementia Advisors in the following locations: Dublin South, Waterford/ South Tipperary  The Alzheimer Society of Ireland works across the country in the heart of local communities providing dementia-specific services and advocating for the rights of people...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Drogheda.Hickey's Pharmacy is an award-winning community pharmacy group with 36 stores, over 370 employees, and strong growth ambitions. As a pharmacist-led company, we understand the importance of delivering accessible healthcare and the...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Drogheda.Hickey's Pharmacy is an award-winning community pharmacy group with 36 stores, over 370 employees, and strong growth ambitions. As a pharmacist-led company, we understand the importance of delivering accessible healthcare and the...

  • Financial Advisor

    2 weeks ago


    Dublin, Dublin City, Ireland The Panel Group Full time

    Financial AdvisorOur client, a financial planning and advisory firm based in South Dublin, is currently seeking a Financial Advisor to join their established team.The Job:Meet with new clients and guide them through the financial planning processIdentify needs and opportunities for new businessConduct annual client reviewsManage referrals from other...


  • Dublin, Dublin City, Ireland Health Service Executive Full time

    The Clinical Nutrition Advisor will provide expert guidance and support to healthcare professionals on matters related to nutrition. The successful candidate will be responsible for developing and implementing nutritional care guidelines, contributing to policy development, and participating in quality improvement initiatives.Responsibilities:Develop and...