ServiceNow Administrator

6 days ago

Dublin, Dublin City, Ireland Reperio Human Capital Full time

ServiceNow Administrator

175696

Desired skills:
Dublin, ServiceNow Administrator, Tech Support

Reperio is partnering with a leading multinational professional services organisation seeking a ServiceNow Junior Administrator. This is an exciting opportunity for an early-career IT professional to develop skills in ServiceNow administration, development, and integration while contributing to global digital transformation initiatives in AI, application modernisation, and data-driven service management.

Responsibilities:

Assist with configuration and customization of ServiceNow modules, including ITSM, ITOM, SAM, BCM, SecOps, and othersPerform platform administration tasks such as user and role management, permissions, and maintenanceCreate and maintain catalog items, workflows, business rules, UI policies, and scripting (server/client-side)Participate in Agile ceremonies and contribute to backlog grooming, sprint planning, and reviewsAssist in troubleshooting incidents and resolving issues within the platformCollaborate on integration activities using REST APIs and other technologiesSupport testing, documentation, and deployment of ServiceNow features and upgradesStay current with platform releases and ServiceNow best practices

Requirements:

1-3 years of experience in IT support, system administration, or application developmentExposure to ServiceNow (through training, certifications, internships, or hands-on projects)Basic scripting knowledge (JavaScript, Glide)Understanding of ITIL principles and service management workflowsExcellent problem-solving, communication, and documentation skillsProactive attitude with a willingness to learn and growAgile/SCRUM exposure is beneficialServiceNow CSA certification (or working toward it) is preferredFamiliarity with REST APIs, JSON, and enterprise integration concepts is advantageous

Benefits:

Hybrid working modelCareer development, structured training, and mentorshipInclusive, diverse, and collaborative workplace cultureRecognition programs and opportunities for internal mobilityCompetitive salary and benefits package

For more info contact Seamus at Reperio or apply through the link

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Seamus O'Rawe is recruiting for this role.
Get in touch with Seamus O'Rawe for more information:

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