Customer Service Advisor

2 weeks ago


Cork, Ireland Staffline Group PLC Full time

Job description 🌟 We're Hiring: Customer Service Advisor (Hybrid) - Cork 🌟Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in CorkšŸ“ Location: Cork (Hybrid - part remote, part office-based) šŸ“ž Role: Inbound Customer Service Calls šŸ“… Experience Required: 2-3 years in a customer service role šŸ•’ Employment Type: Full-TimeWhat You'll Be Doing:Answering inbound customer calls in a professional and efficient mannerResolving queries, providing information, and ensuring a positive customer experienceUpdating internal systems accurately after each interactionWorking as part of a team to meet performance and service targetsFollowing processes and maintaining high quality standardsWhat We're Looking For:2-3 years of customer service experience (Hospitality, Insurance, or Contact Centre preferred)Excellent communication and interpersonal skillsAbility to handle calls with empathy, patience, and professionalismStrong multitasking and time management skillsComfortable working in a hybrid environment with basic computer literacyWhat We Offer:Competitive salary and benefitsHybrid working flexibilityA supportive and inclusive team cultureFull training and continuous development opportunitiesInterested? We'd love to hear from you



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