Level 1 Support Analyst
3 days ago
Description Stamp 1G visa also eligible.One of our client is currently looking to recruit an L1 Support Analyst to join their team in Malahide Road, Dublin(Onsite role). This is a permanent position reporting into the Northern Europe Field Systems Manager. The IT service team is responsible for supporting and maintaining IT systems and for providing efficient desktop & Application support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries.This is a Full-Time role which might include weekend work.Job Responsibilities Troubleshoot and resolve hardware and software problems Provide initial customer support for custom line-of-business applicationsManage incidents using company standard tools and processesSupporting and maintaining Windows 7 and 10 computersSupporting Office 365 client solutionsEscalation of IT issues within the teamAssisting users with new laptops and desktopsInstalling authorised softwareAsset Lifecycle Management Perform any other reasonable duties consistent with the role as required Key Requirements 1+ years working within a technical services support desk ITIL Certified is desirable Third Level Qualification in a relevant discipline Experience supporting Microsoft Office 2010 and newerUnderstanding of ITIL frameworkExperience supporting a corporate Microsoft Windows 7, 8 or 10 environmentsPrevious experience using helpdesk applications (desirable)TCP/IP network and general WAN/LAN trouble shooting
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Service Desk Level 1/Level 2 Analyst
1 week ago
Dublin, Ireland Version 1 Full time- Onsite role Dublin - Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. - Shift Allowance -10% on top of base...
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Service Desk Level 1/Level 2 Analyst
3 days ago
Dublin Pike, Ireland Version 1 Full timeCompany Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting‑edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has...
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Application Support Analyst
3 weeks ago
Dublin, Ireland Version 1 Full timeDepartment: Public Sector & Utilities (Ireland)Job DescriptionAs an application support analyst at Version 1, you will play a key role in ensuring the successful delivery of IT services to our client.The successful candidate will support business critical applications for our customer, manage relationships with key stakeholders and ensure that service level...
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Immediate Start: Application Support Analyst
4 weeks ago
Dublin, Ireland Version 1 Full timeDepartment: Public Sector & Utilities (Ireland) Job Description As an application support analyst at Version 1, you will play a key role in ensuring the successful delivery of IT services to our client. The successful candidate will support business critical applications for our customer, manage relationships with key stakeholders and ensure that service...
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Cyber Security Analyst Level 1
3 weeks ago
Dublin, Ireland Eircom Limited Full timeThe Security Operations Centre (SOC) houses the cyber security team responsible for monitoring and analysing an organisation's security posture on an ongoing basis.The SOC team's goal is to provide 24x7x365 capabilities to detect, analyse, and respond to cybersecurity incidents using a combination of technology solutions and a strong set of processes.The SOC...
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Level 1 Technical Support Specialist
3 weeks ago
Dublin, Ireland Mr Price Branded Bargains Full timeAre you passionate about solving problems and supporting others with technology?MrPRICE are looking for a skilled and motivated Level 1 Technical Support Specialist to join our growing IT team.This is a fantastic opportunity to use your technical expertise and interpersonal skills to make a real impact.What We OfferA collaborative and inclusive work...
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(15h Left) Business Analyst
4 weeks ago
Dublin, Ireland Version 1 Full timeYou will help define and deliver a series of diverse key projects with the team. This role presents a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about working closely with customers and stakeholders to understand and shape their core business needs. We are experiencing unprecedented growth across several of...
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Business Analyst
4 weeks ago
Dublin, Ireland Version 1 Full timeYou will help define and deliver a series of diverse key projects with the team.This role presents a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about working closely with customers and stakeholders to understand and shape their core business needs.We are experiencing unprecedented growth across several of our...
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IT Support Analyst
2 weeks ago
Dublin, Ireland Reperio Human Capital Full timeIT Support Analyst 191202 Desired skills: ITSM, ITIL, support, windows, dublin, IT Support AnalystLocation: DublinEmployment Type: Full-time | Competitive SalaryA leading technology organisation is seeking an IT Support Analyst to join its growing technical team. The company delivers secure and reliable IT solutions that support critical services.The RoleAs...
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Quality and Support Analyst
5 days ago
Dublin Pike, Ireland TP Full timeQuality & Support Analyst Tenured agent responsible for supporting and coaching team members, enforcing policies, driving quality performance while ensuring efficiency. Serves as the primary liaison between training, quality, and operations. Responsibilities Partner with client internal teams to ensure vendor content moderation staff decisions are audited...
