Electronic Health Record SME

5 days ago

Letterkenny, Ireland UnitedHealth Group Full time

Electronic Health Record SME – Letterkenny, Ireland

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together. 

About the Role:

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. 
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.

As an Electronic Health Record SME, you will leverage your background and expertise in Epic or Cerner systems to act as a primary advisor between end-users, project team members and other information technology resources. Your guidance and insights will be instrumental in shaping transformation healthcare solutions. We are interested in applications from individuals with at least 1 active Epic or Cerner certification, with the enthusiasm and drive to continue to broaden their experience. 

Strong candidates will be able to demonstrate self-motivation and team collaboration. Continued development in Epic will be provided. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

Working Arrangements

Occasionalafter-workhours may be required to support emergency response and operational needs.

Please note:There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model. 

Primary responsibilities of the EHR Subject Matter Expert (Epic/Cerner):

• Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module(s)
• Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
• Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers
• Serve as a mentor/subject matter expert to local and client-based team members
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Facilitate communication with stakeholders from initial requirements to final implementation

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Experience:

• Deep experience of Epic or Cerner systems, with active / current Epic or Cerner certification in at least one area.
• Direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow
• Ability to take on a new application or project area with proven success 
• Managing application specific work plans at the resource and task level
• Degree education or equivalent experience 

Preferred qualifications: 

We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply. 

• Experience mentoring individuals or teams within the system
• Knowledge and experience using basic and intermediate project management tools and techniques
• Ability to handle multiple client assignments and communicate with all stakeholders involved
• Ability to communicate tactfully and work effectively with patients, physicians, vendors and system staff at all levels
• Capable to lead and work well in a diverse, multi-disciplinary team

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © Optum Services (Ireland) Limited. All rights reserved.

#RPO #BBMEMEA

  • Electronic Health Record Sme

    4 weeks ago

    Letterkenny, Donegal, Ireland Optum Full time

    Job Title: Electronic Health Record SMEAbout the Role:We are seeking an experienced Electronic Health Record (EHR) Subject Matter Expert (SME) to join our team in Letterkenny, Ireland. The successful candidate will be responsible for providing expertise and guidance on Epic and Cerner systems, collaborating with end-users and project teams, and shaping...

  • Electronic Health Record SME

    2 weeks ago

    Letterkenny, Donegal, Ireland UnitedHealth Group Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    3 weeks ago

    Letterkenny, Donegal, Ireland Optum Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    3 weeks ago

    Letterkenny, Donegal, Ireland UnitedHealth Group Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    4 days ago

    Letterkenny, Donegal, Ireland Optum Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    2 weeks ago

    Letterkenny, Donegal, Ireland Optum Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    2 weeks ago

    Letterkenny, Donegal, Ireland Optum Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    4 weeks ago

    Letterkenny, Ireland Optum Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record SME

    4 weeks ago

    Letterkenny, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:UnitedHealth GroupLocation:Letterkenny, IrelandJob Category:OtherEU work permit required:YesJob Reference:590ded1414b1Job Views:56Posted:21.01.2025Expiry Date:07.03.2025Job Description:Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology...

  • Electronic Health Record SME

    4 weeks ago

    Letterkenny, Ireland Optum Full time

    Electronic Health Record SME – Letterkenny, IrelandOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Electronic Health Record Systems Expert

    1 hour ago

    Letterkenny Municipal District, Ireland Unitedhealth Group Full time

    About the JobThis is a unique opportunity to work in a dynamic environment where you will have the chance to revolutionize the industry.As an HL7 Integration Specialist - EHR Systems, you will serve as a liaison between end-users and provide advisory support to build and maintain health data integration components.You will be part of a collaborative team...

  • Microsoft Sentinel – SME

    4 weeks ago

    Letterkenny, Donegal, Ireland Cyberireland Full time

    If you need support in completing this application or if you require a different format of this document, please get in touch with jennifer.long@tcs.com with subject "Application Support Request".Role: Microsoft Sentinel – SMEJob Type: PermanentLocation: Letterkenny, Co. Donegal (Hybrid – 2 days onsite per week)Ready to utilise your expertise as a...

  • Microsoft Sentinel – SME Tata Consultancy Services

    2 days ago

    Letterkenny, Donegal, Ireland Cyberireland Full time

    If you need support in completing this application or if you require a different format of this document, please get in touch with jennifer.long@tcs.com with subject "Application Support Request".Role: Microsoft Sentinel – SMEJob Type: PermanentLocation: Letterkenny, Co. Donegal (Hybrid – 2 days onsite per week)Ready to utilise your expertise as a...

  • Microsoft Sentinel

    4 weeks ago

    Letterkenny, Donegal, Ireland Tata Consultancy Services Full time

    If you need support in completing this application or if you require a different format of this document, please get in touch withjennifer.long@tcs.com with subject "Application Support Request".Role: Microsoft Sentinel - SMEJob Type: PermanentLocation: Letterkenny, Co. Donegal (Hybrid – 2 days onsite per week)Ready to utilise your expertise as a Microsoft...

  • 15h Left: Microsoft Sentinel – SME Tata Consultancy Services

    4 weeks ago

    Letterkenny, Donegal, Ireland Cyberireland Full time

    If you need support in completing this application or if you require a different format of this document, please get in touch with jennifer.long@tcs.com with subject "Application Support Request".Role: Microsoft Sentinel – SMEJob Type: PermanentLocation: Letterkenny, Co. Donegal (Hybrid – 2 days onsite per week)Ready to utilise your expertise as a...

  • Microsoft Sentinel – Sme Tata Consultancy Services

    3 days ago

    Letterkenny Municipal District, Ireland Cyberireland Full time

    If you need support in completing this application or if you require a different format of this document, please get in touch with with subject "Application Support Request".Role: Microsoft Sentinel – SMEJob Type: PermanentLocation: Letterkenny, Co. Donegal (Hybrid – 2 days onsite per week) Ready to utilise your expertise as a Microsoft Sentinel...

  • Senior UI Engineer

    3 days ago

    Letterkenny, Donegal, Ireland Optum Full time

    Senior UI Engineer – Dublin/Letterkenny, Hybrid Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Frontend Architect Senior

    1 day ago

    Letterkenny Municipal District, Ireland Optum Full time

    Our VisionWe're committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.The RoleWe're looking for a talented Senior UI Engineer to join our team in Dublin/Letterkenny. As a key member of our engineering team, you'll be responsible for designing and...

  • Healthcare IT Solutions Specialist

    2 days ago

    Letterkenny, Donegal, Ireland UnitedHealth Group Full time

    Company OverviewOptum, a leading information and technology-enabled health services business, is dedicated to modernizing the healthcare system and improving lives. Our teams work with diverse clients across 150 countries, from those who diagnose and treat patients to those who pay for care, deliver health services, and supply cures.About the RoleThis...

  • Senior User Interface Developer

    1 day ago

    Letterkenny Municipal District, Ireland Optum Full time

    About the CompanyOptum is a global healthcare technology company that delivers care and improves health outcomes for millions of people worldwide.We're a leading provider of innovative healthcare solutions, and our team is dedicated to making a positive impact on people's lives.Job OverviewWe're seeking a highly skilled Senior UI Engineer to join our...