Senior Customer Success Manager

2 hours ago

Dublin, Ireland Cpl Full time

Dublin | Hybrid (3 days office)Are you a Kundenbetreuer mit Herz und Verstand who thrives on helping enterprise clients succeed?Join the global leader in visual content, and shape how our DACH customers create impact through imagery and innovation. What You’ll DoManage & grow a portfolio of enterprise clients across the DACH regionLead renewals, upsells, and strategic account conversationsAct as a trusted Ansprechpartner – solving challenges, identifying opportunities & driving adoptionDeliver consultative solutions that maximize customer value & ROIUse CRM tools (Salesforce, analytics) to forecast, report, and plan your pipeline Who You AreFluent (C2) in German & English2–3+ years’ experience in Customer Success, Account Management, or Enterprise SalesCommercially minded, structured & self-driven – you spot opportunities and act fastExcellent communicator, problem solver, and relationship builderComfortable working autonomously in a fast-paced, international environmentExperience in Payments / Tech / SaaS is a plus Why Join usCollaborate with world-leading brands & partnersHybrid flexibility – work-life balance built inSupportive, diverse, and international cultureReal ownership, measurable impact, and growth potential Ready to elevate your career?Bring your Kundenfokus, Kreativität und Erfolgshunger to us. Apply now and make your mark#CustomerSuccess #Deutschsprachig #AccountManagement #DublinJobs #GermanJobs #Kundenbetreuung #SaaSCareers #DACH #HybridJobs

  • Manager, Contracts

    4 weeks ago

    Dublin, Ireland Manager Berater Full time

    The candidate will join the Legal Team as Contracts Manager, working on various transactions including leases, acquisitions, novations, lease returns, redeployments, and sales. Based in Miami or Dublin, the Contracts Manager will benefit from the support and experience of the Legal Team, senior management at Carlyle Aviation Partners, and external industry...

  • Manager, Contracts

    4 weeks ago

    Dublin, Ireland Manager Berater Full time

    The candidate will join the Legal Team as Contracts Manager, working on various transactions including leases, acquisitions, novations, lease returns, redeployments, and sales.Based in Miami or Dublin, the Contracts Manager will benefit from the support and experience of the Legal Team, senior management at Carlyle Aviation Partners, and external industry...

  • Senior Customer Success Manager I

    3 weeks ago

    Dublin, Ireland Tree Trust Full time

    SurveyMonkey is the world's most popular platform for surveys and forms, built for business—loved by users.We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms.With built-in research expertise and AI-powered technology,...

  • Customer Service

    6 days ago

    Dublin, Ireland Osborne Full time

    Customer Service / Success Manager We’re partnering with a well-established and rapidly growing commercial services company in Dublin West to recruit an experienced Customer Service / Success Manager. This is a key leadership role that bridges the gap between Sales, Finance, and Transport, ensuring customer satisfaction, operational efficiency, and...

  • Senior Customer Success Manager

    2 weeks ago

    Dublin, Ireland Intercom Full time

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with...

  • Customer Success Manager

    6 days ago

    Dublin, Ireland Accela, Inc. Full time

    Overview At Accela, our Customer Success Managers are essential to building lasting relationships with our customers and ensuring they achieve their strategic goals through our innovative solutions. As a Customer Success Manager (CSM), you will work closely with our customers to develop comprehensive Strategic Accounts Plans that align with their long-term...

  • Senior Customer Success Manager

    4 weeks ago

    Dublin, Ireland Intercom Full time

    OverviewIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better.Fin can also be combined with our...

  • Customer Success Manager

    4 weeks ago

    Dublin, Ireland Cregg Full time

    Our client is now seeking a motivated and experienced Customer Success Manager to join their team and help the business achieve their goals as they begin to scale the business.Location:Hybrid (Limerick HQ) transitioning to Remote after probation.Remote-first role with twice-monthly office days in Limerick, this role is ideally suited to somebody living in...

  • Customer Success Manager

    2 days ago

    Dublin, Ireland Cpl Full time

    Customer Success Manager – Fundraising Support & GrowthAbout the RoleThe Customer Success Manager will support and grow a network of fundraising organisations across Ireland. The role focuses on helping charities, schools, clubs, and community groups raise funds and build strong supporter communities using a dedicated fundraising platform.This individual...

  • Customer Success Manager

    4 weeks ago

    Dublin, Ireland Zendesk, Inc. Full time

    ## Job DescriptionThe CCaaS CSM Specialist is a dynamic advisory role responsible for ensuring customers rapidly achieve business outcomes using Zendesk's Contact Center as a Service (CCaaS) capabilities.This is a specialized function within the Customer Success organization, focused on driving adoption, optimization, and measurable value from our CCaaS...