Customer Experience Specialist

3 days ago


Limerick, Ireland AVANSEL RECRUITMENT IRELAND Full time

We are seeking a Customer Experience Specialist to work for a Craft Brewery based in Limerick.

WHAT WE OFFER

  • Flexible schedule
  • Salary between €30,000 and €35,000 gross per year depending on experience.
  • Additional bonuses based on individual and team performance, offering potential for increased earnings
  • Permanent Contract

RESPONSIBILITIES

  • Act as the main point of contact for customer inquiries, feedback, and support related to the craft brewery.
  • Offer personalized recommendations on beer selections, brewery products, and upcoming events.
  • Manage online orders, reservations, and customer accounts for brewery merchandise and experiences.
  • Organize and host tasting sessions, brewery tours, and other events to educate and engage customers.
  • Collaborate closely with brewery staff to enhance customer satisfaction and loyalty through virtual platforms.

REQUISITOS MÍNIMOS
  • Experience in customer service, hospitality, or related fields, with a track record of providing outstanding customer experiences.


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