Office & Customer Support Specialist
3 days ago
ResourceKraft?is recruiting an Office & Customer Support Specialist.
We are looking for an enthusiastic person to work with our small team to support our customers, our engineering and operations team, sales, and accounts. The role: Customer Support Be the frontline contact for all customer communications, ensuring proactive resolution of customer requests Manage customer support desk for software product Build and promote strong, long-lasting positive customer relationships? Manage and own the service delivery process from order through to installation Contractor and supplier management Stock management, including delivery and shipping management (customs payments, etc.
) Hardware configuration and management, including asset tagging and sim management Software set up in line with customer installations or requests Schedule and support site visits for our contractors, including co-ordination of RAMS Maintain installation records, supplier portal management and Job tracking/scheduling platform Work with technical support to put solutions in place concerning customer issues? Ensure timely scheduling, job cost calculation, invoicing and customer follow-up to ensure customer satisfactionCategorise service issues and work to reduce recurring issues. Office Support First point of contact for visitors, clients and employees (onsite and over the phone) Ensure that the daily operation of the office runs smoothly and efficientlyHealth & Safety Co-Ordination with external consultants Provide general administrative support to the team Accepting post and deliveries for orders placed Order office, canteen and cleaning supplies, stocking the fridge, re-turn recycling Gathering monthly invoices and logging into portals to ensure these invoices go to finance Bookings & event support Check accuracy of orders and invoices, process and track purchase orders Assist with sales invoicing and supplier payments Develop and adhere to KPIs in line with best practice? Be part of a continuous improvement culture Perform ad hoc duties as assigned . What you will need:? Fluent in written and spoken English Minimum 4 years' experience working in customer support, administrative or sales/purchasing administration or office management Strong interpersonal and relationship-building skillsStrong organisation, planning and prioritization skills Proven ability to work to deadlines, be adaptable and multitask Be a team player with a high level of dedication,?attention to detail and be a proactive problem solver capable of working on their own initiative Detailed knowledge of Microsoft Office (Word & Excel) with an emphasis on Excel Comfortable working with technology Ability to perform tasks methodically and consistently Location: 4 days onsite in Limerick & day 1 WFH Benefits:Competitive pay scale? Regular salary/performance reviews? Work with a small team? Income Protection & Death in Service Benefits? 23 Days annual vacation?plus a ME day
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Office & Customer Support Specialist
3 days ago
Limerick, Ireland Speedeck Full timeOffice & Customer Support Specialist (Full Time)Limerick, IrelandDescriptionResourceKraft is recruiting an Office & Customer Support Specialist.We are looking for an enthusiastic person to work with our small team to support our customers, engineering and operations team, sales, and accounts.The role: Customer Support Be the frontline contact for all...
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Office And Customer Support Specialist
3 days ago
Limerick, Ireland Speedeck Full timeOffice & Customer Support Specialist (Full Time)Limerick, IrelandDescriptionResourceKraft is recruiting an Office & Customer Support Specialist.We are looking for an enthusiastic person to work with our small team to support our customers, our engineering and operations team, sales, and accounts.The role: Customer SupportBe the frontline contact for all...
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Limerick, Limerick, Ireland SPEEDECK Full timeOffice & Customer Support Specialist (Full Time)Limerick, IrelandDescriptionResourceKraft is recruiting an Office & Customer Support Specialist. We are looking for an enthusiastic person to work with our small team to support our customers, engineering and operations team, sales, and accounts.The role:Customer Support1. Be the frontline contact for all...
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Limerick, Limerick, Ireland SPEEDECK Full timeOffice & Customer Support Specialist (Full Time)Limerick, IrelandDescriptionResourceKraft is recruiting an Office & Customer Support Specialist. We are looking for an enthusiastic person to work with our small team to support our customers, our engineering and operations team, sales, and accounts.The role:Customer Support1. Be the frontline contact for all...
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Clinical Support Specialist
2 weeks ago
Limerick, Limerick, Ireland Cpl Full timeOrthopaedic Clinical Support Specialist On behalf of my client, a leading medical and surgical sales and distribution company, we have a new vacancy for an Orthopaedic Clinical Support Specialist in West of Ireland. Very competitive benefits package including a bonus scheme and health insurance Roles & Responsibilities: Collaborate with the...
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Clinical Support Specialist
3 weeks ago
Limerick, Ireland TN Ireland Full timeSocial network you want to login/join with:Clinical Support Specialist - Orthopaedics, LimerickClient:CplLocation:Limerick, IrelandJob Category:OtherEU work permit required:YesJob Reference:c7366a42af1bJob Views:94Posted:21.01.2025Expiry Date:07.03.2025Job Description:Orthopaedic Clinical Support SpecialistOn behalf of my client, a leading medical and...
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Customer Experience Specialist
2 days ago
Limerick, Limerick, Ireland AVANSEL RECRUITMENT IRELAND Full timeWe are seeking a Customer Experience Specialist to work for a Craft Brewery based in Limerick.WHAT WE OFFERFlexible schedule Salary between €30,000 and €35,000 gross per year depending on experience. Additional bonuses based on individual and team performance, offering potential for increased earnings Permanent Contract ...
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Customer Experience Specialist
2 days ago
Limerick, Ireland AVANSEL RECRUITMENT IRELAND Full timeWe are seeking a Customer Experience Specialist to work for a Craft Brewery based in Limerick.WHAT WE OFFER Flexible schedule Salary between €30,000 and €35,000 gross per year depending on experience. Additional bonuses based on individual and team performance, offering potential for increased earnings Permanent Contract ...
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Customer Service Specialist
2 weeks ago
Limerick, Ireland DP World Full timeWe have an exciting opportunity for a Logistics Customer Service Specialist to join our Control Tower team in Limerick. As a Customer Service professional, you will be responsible for providing exceptional customer service. You will play a crucial role in ensuring efficient communication and problem resolution between various stakeholders, including clients,...
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Customer Support Agent
2 weeks ago
Limerick, Limerick, Ireland Cpl Full timeExciting opportunity to work for our client in the Limerick area. Cpl are hiring a number of Customer Support Agents to join our clients' team for their Limerick office. This is a full time position - hours of work are 37.5 hours per week. Pension, healthcare, birthday leave, company discount and other benefits are available after an initial 3 month...
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Technical Customer Service Specialist
2 weeks ago
Limerick, Limerick, Ireland CareerWise Recruitment Full timeJob Description A Technical Customer Service Specialist is required by Careerwise recruitment to work with our Limerick based medical device manufacturing client. Role of this position Co-ordinate and maintain the sales order processing function - orders, acknowledgements, invoicing, credits etc. Act as the contact point between Customers/Sales...
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Administrator Support Specialist
2 weeks ago
Limerick, Limerick, Ireland Quanta part of QCS Staffing Full timeAdministrator Support Specialist - Pharma - Limerick - 11-Month Contract + Possible Extension's Ireland is a hive of activity for the Life Sciences Sector at present with global players setting up new and expanding existing manufacturing facilities all over the Country. An exciting opportunity has arisen to work via Quanta on the client's side for a...
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Customer Support Representative
2 weeks ago
Limerick, Limerick, Ireland RedChair Recruitment Full timeJob Title: Customer Support RepresentativeHybrid Role – Option to work remotely 2 days per week.Main Responsibilities:- Logging and responding to customer support requests via phone, email, and social media.- Troubleshooting broadband, Wi-Fi, and telephony issues.- Reporting network outages to the network team.- Remotely accessing customer equipment to...
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Administrator Support Specialist, Limerick
3 weeks ago
Limerick, Ireland TN Ireland Full timeSocial network you want to login/join with:Administrator Support Specialist, LimerickClient:Quanta part of QCS StaffingLocation:Limerick, IrelandJob Category:OtherEU work permit required:YesJob Reference:dfe19c8b62e9Job Views:87Posted:21.01.2025Expiry Date:07.03.2025Job Description:Administrator Support Specialist - Pharma - Limerick - 11-Month Contract +...
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Customer Support Agent, Limerick
3 weeks ago
Limerick, Ireland TN Ireland Full timeExciting opportunity to work for our client in the Limerick area. Cpl are hiring a number of Customer Support Agents to join our clients' team for their Limerick office.This is a full-time position - hours of work are 37.5 hours per week. Pension, healthcare, birthday leave, company discount, and other benefits are available after an initial 3-month period....
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Training Support Specialist
2 days ago
Limerick, Limerick, Ireland Pale Blue Dot Recruitment Full timeAn exciting opportunity has arisen for a Training Support Specialist to join a dynamic team and play a key role in the development of training content, systems, and programs at a new manufacturing site. The successful candidate will contribute to the design, implementation, and maintenance of learning solutions, ensuring training compliance and supporting...
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Customer Experience Specialist
2 weeks ago
Limerick, Ireland Anglo American plc Full timeCompany Description This position entails understanding the customers’ needs, identifying new sales opportunities through calls and emails, and helping Key Account Managers close sales deals. It also includes delivering first-line support to valued Customers, Distributors, and regional sales staff in our markets with reference to multi-disciplined...
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Customer support
2 weeks ago
Limerick, Limerick, Ireland Cpl Full timeWeekend Customer Support Location: Limerick on site Type : Permanent, Weekdays (PT) Working hours - Saturday-Sunday 9am-5:30pm (16 Hours per week) Salary: 12.82/hour plus Sunday premium of 25% Role Description At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with...
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Training Support Specialist
2 days ago
Limerick, Ireland Pale Blue Dot Recruitment Full timeAn exciting opportunity has arisen for a Training Support Specialist to join a dynamic team and play a key role in the development of training content, systems, and programs at a new manufacturing site. The successful candidate will contribute to the design, implementation, and maintenance of learning solutions, ensuring training compliance and supporting...
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Training Specialist
1 week ago
Limerick, Limerick, Ireland CPL Full timeRole - Training SpecialistLocation – LimerickContract type -PermanentWork model – OnsiteWorking hours - Mon - Fri, 9 AM - 6 PMTraining SpecialistThe Training Specialist is accountable for the design and delivery of all appropriate Training Courses for Covalen. The Training Specialist will work closely with Covalen Management and teams to ensure that all...
