Client Relations and Service Agent – German Speaking

2 days ago


Dublin, Ireland Abrivia Recruitment Specialists Full time

Job title: Client Relations and Service Agent – German Speaking

Location: Cork, Ireland

Salary: OTE€32K + performance bonus + benefits

Benefits: Healthcare, tax saver/ cycle to work and fitness scheme, relocation assistance if based outside IE, free parking, and more.

Hours: Monday – Sunday schedules, 8:00am-4:30pm daily. Flexibility needed.

Work Model: Fully on-site.

Abrivia Recruitment presents an exciting opportunity for a German Speaking Client Relations and Service Agent.

Join a dynamic and supportive team working with a global FinTech client where collaboration and mutual assistance are highly valued. You will play a vital role in ensuring customer satisfaction and enhancing their experience with the client’s services. As part of our team, You’ll have the chance to participate in various engagement teams and committees, contributing to a vibrant and enjoyable workplace atmosphere.

As a crucial member of our client’s customer support team, your responsibilities will include addressing customer inquiries, resolving issues, and delivering exceptional service through email and chat mediums with phone interactions required from time to time.

Responsibilities

Provide high quality support service via chat and email. Phone medium required occasionally. Respond to customer enquiries efficiently and professionally and liaising with other departments for support to ensure sufficient response is delivered. When required, ensure case ownership and follow up on your individual caseload. Ensure accuracy in all correspondence and update the system accordingly. Help improve processes to become more efficient and elevate customer experiences Have excellent product knowledge to ensure you can advise and provide support to assist and resolve customer issues.

Ideal Candidate Profile

Fluency in both English and German. Strong written skills required. Excellent people skills and problem solving abilities. Target and goal-oriented experience Experience in a customer service / people focused environment from any sector. Tech savvy and strong administration skills Interest in learning and development into the IT and financial services industries

  • Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Job title: Client Relations and Service Agent – German Speaking Location: Cork, Ireland Salary: OTE€32K + performance bonus + benefits Benefits: Healthcare, tax saver/ cycle to work and fitness scheme, relocation assistance if based outside IE, free parking, and more. Hours: Monday – Sunday schedules, 8:00am-4:30pm daily. Flexibility...


  • Dublin, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Service Agent – German Speaking, DublinClient:Abrivia Recruitment SpecialistsLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:7c1e37a787a5Job Views:125Posted:21.01.2025Expiry Date:07.03.2025Job Description:Position: Customer Service Agent – German SpeakingLocation:...


  • Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Position: Customer Service Agent – German Speaking Location: Dublin (20 minutes from city centre) Type: Permanent Hours of Work: 8 hour shifts. Rotating 8 week roster with day, evening, alternating weekends and 1 week of night shifts ( nights worked remote). Salary: OTE €39,000 + bonus values 2-3K per annum & excellent benefits Benefits:...


  • Dublin, Ireland Abrivia Recruitment Specialists Full time

    Position: Customer Service Agent – German Speaking Location: Dublin (20 minutes from city centre) Type: Permanent Hours of Work: 8 hour shifts. Rotating 8 week roster with day, evening, alternating weekends and 1 week of night shifts ( nights worked remote). Salary: OTE €39,000 + bonus values 2-3K per annum & excellent benefits Benefits:...


  • Dublin, Dublin City, Ireland Lingo Recruitment Full time

    Role: Dutch - speaking customer service agent Location: Dublin Salary:€34200 (incl LA) + bonus + relocation package (up to €800) Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare.Work hrs: Mon Fri Onsite...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Job Summary:We are seeking a highly skilled Support Consultant to join our team in Dublin. As a German speaking customer support agent, you will be responsible for delivering exceptional support to our customers, leveraging your technical expertise and business acumen to drive results.Your key responsibilities will include:Providing expert-level support to...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    We are looking for a highly motivated Sales Agent to join our team at Cpl Healthcare. As a German-speaking sales professional, you will have the opportunity to work with an international pharma supplier and contribute to the growth of our business.This is a remote-based position, working Monday to Friday, office hours. The successful candidate can expect a...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you a motivated and customer-focused individual looking to start your career in Technical Support? We are seeking a talented German-speaking Customer Support Technical Agent to join our team and deliver exceptional service to our B2B clients.In this role, you will have the opportunity to develop your skills in customer service, IT troubleshooting, and...


  • Dublin, Ireland TN Ireland Full time

    Social network you want to login/join with:Graduate Role: German Speaking AI Content Agent, DublinClient:CplLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:c45ffc308844Job Views:93Posted:21.01.2025Expiry Date:07.03.2025Job Description:We are currently hiring German Speaking AI Annotators to join our team with a major social...

  • German Customer Agent

    4 weeks ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you interested in Customer Service and fluent in German?Are you seeking a job where you can work from home?Then get ready to apply and succeed as a German Customer Care agentWhat will you do?Handling queries from Customers with quality and professionalism.You will deal with B2B clients.A bit of Customer Support is included as you might have customers...


  • Dublin, Dublin City, Ireland Rippling Full time

    Key ResponsibilitiesWe are looking for a skilled Support Agent to join our team, focusing on Rippling products. As a Support Agent, you will be the first point of contact for our customers, providing expert guidance and assistance to ensure seamless product usage.You will be responsible for:Delivering exceptional customer service through proactive...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you interested in Customer Service and fluent in German? Are you seeking a job where you can work from home?Then get ready to apply and succeed as a German Customer Care agent What will you do? Handling queries from Customers with quality and professionalism.You will deal with B2B clients.A bit of Customer Support is included as you might have customers...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:German Customer Relationship Agent, DublinClient:Abrivia Recruitment SpecialistsLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:413371070830Job Views:104Posted:21.01.2025Expiry Date:07.03.2025Job Description:Job Title: German Customer Relationship AgentLocation: Dublin (20 minutes...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    We're looking for a seasoned Recruitment Manager German Speaking to join our team. As a key leader, you'll be responsible for managing a team of recruitment consultants, providing guidance and support to ensure successful candidate placements and exceed client expectations.You'll work closely with our team to develop and implement effective recruitment...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Cpl Healthcare is a leading provider of healthcare staffing solutions with a strong presence in Europe. We are currently seeking a highly motivated German Speaking Account Manager to join our team.About the RoleThis is an exciting opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional results. As a German...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Description:Cpl Healthcare is seeking a German-speaking sales development specialist to join our expanding DACH sales team in Dublin. As a sales development agent, you will be responsible for identifying and qualifying new customer leads and opportunities.This role offers a unique opportunity to work with our team and contribute to the growth and success...

  • Customer Care Agent

    4 weeks ago


    Dublin, Ireland Cpl Healthcare Full time

    Looking for a 6 months contract and gain professional experience? Looking for remote options and Monday to Friday job? This is for you! Our client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities...


  • Dublin, Dublin City, Ireland Whatnot Full time

    Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We're building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, Ireland, UK, and...


  • Dublin, Dublin City, Ireland CPL Full time

    Job Title: German Speaking Customer Service RepresentativeDescription:CPL is looking for an experienced Customer Service Representative to join our team. In this role, you will provide exceptional customer service, handle customer inquiries, and resolve complex customer queries related to payments and financial services. The ideal candidate will possess...

  • German Speaking

    4 days ago


    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:German Speaking - Social Media Analyst, DublinClient:CplLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:5ee154b3bd5aJob Views:8Posted:15.03.2025Expiry Date:29.04.2025Job Description:We are currently hiring German Speaking Data Annotators to join our team with a major social media...