Customer Service and IT Technical Support Agent

1 day ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Are you a motivated and customer-focused individual looking to start your career in Technical Support? We are seeking a talented German-speaking Customer Support Technical Agent to join our team and deliver exceptional service to our B2B clients.

In this role, you will have the opportunity to develop your skills in customer service, IT troubleshooting, and problem determination while working collaboratively with our team.

Responsibilities include:

  • Responding to incoming contacts via phone, email, and ticket system.
  • Using various tools and systems to resolve customer queries.
  • Contributing to team and individual goals.
  • Supporting new hires during the onboarding process.

Requirements:

  • Interest in working with IT and problem-solving.
  • Excellent customer service and communication skills.
  • Fluency in English and German.
  • A friendly and outgoing personality.

We offer full training and support, including relocation assistance if needed.



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