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Customer Care Specialist | German Speaking

2 weeks ago

Dublin, Ireland Cpl Full time

Location: Dublin (Hybrid – 3 days per week in the office)Working Hours: Monday–Friday, standard office hoursJob Type: Full-time, PermanentSalary: €35,–€42, (depending on experience)A leading tech company is on the lookout for a fluent German speaker to join their Client Support Team. This is a fantastic opportunity for someone who’s passionate about delivering top-class support and wants to grow their career in a fast-paced, international environment.What you’ll be doingProvide consultative support, always aiming to go the extra mile for customersAssist B2B clients with queries and technical issues via email, phone, and chatWork closely with other teams and product specialists to resolve complex casesEnsure customer satisfaction remains consistently highShow flexibility, resilience, and a positive attitude in every interactionWhat we’re looking forFluency in German and English (written & spoken, C2 level)Previous experience in a customer-facing role (Customer Service or Technical Support)Strong problem-solving and critical thinking skillsA proactive, customer-first mindsetIf this sounds like the next step in your career, we’d love to hear from you — apply today by sending us your CV