Sales & Service Assistant

1 week ago

Newcastle West, Ireland Staffline Group PLC Full time

Job description

Are you a customer-focused sales professional with excellent communication skills and a strong service mindset? We are seeking a Sales & Service Assistant to join a busy and well-established hardware and building supplies business. This is a full-time, permanent role based in Newcastle West, Co. Limerick.

Organisation

The organisation is a respected provider of building materials and hardware with a strong reputation for quality, customer service, and reliability. Serving both trade and retail customers, they pride themselves on offering expert advice, competitive products, and an outstanding in-store experience. To support continued growth, they are now looking for a motivated Sales & Service Assistant to join their team.

Responsibilities

The Sales & Service Assistant will provide professional customer service while supporting sales and store operations. Main duties include:
* Delivering excellent service by advising and assisting customers with product requirements;
* Responding to customer queries in-store and over the phone in a timely and professional manner;
* Managing sales transactions (cash, card, credit) securely and accurately;
* Restocking shelves and maintaining product availability across departments;
* Ensuring high standards of store presentation, cleanliness, and product displays;
* Supporting stock control activities, including stock counts and cycle checks;
* Updating product pricing, coding, and labelling as required;
* Working flexibly across different store departments to meet customer needs.

Benefits

Competitive salary starting from €30,000 - €36,000 per annum + commission (DOE);Full-time, permanent role (working hours between 7:30 am - 5:30 pm, Monday-Saturday, flexibility provided);Commission and performance-based incentives;Staff discounts on a wide range of products;Ongoing training and development opportunities;Supportive, team-oriented work environment;Long-term, stable role within a growing business;Opportunities for career progression in retail and trade sales.

Criteria

Previous experience in retail, trade sales, or customer service;Strong communication and interpersonal skills with a customer-first mindset;Ability to work on own initiative as well as part of a team;Flexible and adaptable approach to working across different departments;Good organisational skills and attention to detail.

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