Administrator

6 days ago


Wexford, Ireland Cpl Full time

Job Title: Sales AdministratorLocation: WexfordPosition Type: Full-TimeAbout the Role:I am seeking a proactive and organised Sales Administrator to join our team in Wexford. This role plays a key part in ensuring the smooth operation of our forwarding and sales processes, managing customer enquiries, scheduling collections and deliveries, and supporting both the sales and forwarding teams administratively.Key Responsibilities:Handle customer enquiries by phone and email, including providing pricing and supportManage sales and forwarding inboxes, ensuring queries are dealt with promptlyPrepare and submit customs declarations for imports and exportsArrange and track bookings, collections, and deliveries using the Transport Management SystemKeep accurate records and issue daily updates/reports to customersSupport the accounts team with queries and invoice reconciliationsCommunicate with customers on rates, surcharges, and service updatesAssist colleagues across the sales and forwarding team when requiredProvide occasional out-of-hours support to customers/hauliers via work mobileSkills & Qualifications:Previous experience in customs, forwarding, or logistics (essential) Strong administration, planning, and organisational skillsExcellent attention to detail with a focus on accuracyStrong customer service skills with the ability to communicate clearly and professionallyComfortable working to deadlines and managing a busy workloadProficient in MS Office, particularly ExcelA qualification in Business, Supply Chain, or a related discipline is an advantage but not essentialPerformance Indicators:Actively manage NCRs to identify trends.Meet company and customer SLA/KPIs.Deliver job-specific objectives and act on feedback from line manager and clients.#CplOS25


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