Senior Analyst,Transfer Agency

Responsibilities Responsible for input, approval & QA checks on Redemption, Subscription, Dividend,mission and Rebate payments against strict currency deadlines Ensure queries are answered in line with department procedures Work queue management andpletion within relevant deadlines Attend and participate in team huddles and team meetings Support team in monitoring mailboxes to ensure all queries arepleted within the service level agreement Support the improvement of quality through procedural reviews and enhancements. Fulfil additional, relevant, tasks appropriate to the role and business requirements Participate in client visit meetings as required Maintain a close working relationship with other areas of TA and external stakeholders Required to play an active role if/when the department undergoes an audit Ensure adherence to all Northern Trust policies, procedures, and controls Adherence to Client SLDs Support and participate in any project related work as required Assist with the onboarding of new partners and act as a buddy/mentor to ensure they integrate into the role with ease. By available for on the job training ECT. Maintains a close working relationship with other TA areas, such as Dealing, Registration, and other internal areas such as the Client Services ACCountabilities Employees are required toply with the regulatory regime in which Northern Trust operates as appropriate to the above role. Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled. Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. RELATIONSHIPS Internal Key Stakeholders Relationship Managers Client Service Managers Management Team Internal Clients including but not limited to other teams within Transfer Agency External Key stakeholders Regulators including, CBOI and FED External Clients External Advisors External Auditors / Trustees andpliance Shareholders Qualifications / Skills / Experience Previous financial services experience is desirable Customer Service experience would be an advantage Ability to review and resolveplex issues working under pressure meeting challenging deadlines Ability to work to deadlines Strong planning and organisation skills Ability to work on own initiative Effective verbal reasoning and numeric skills Strong Microsoft Office skills Knowledge and understanding of working within a regulatory Environment Good Team Player COREPETENCIES Interpersonal ( relationship building, respectful, problem solving and understanding ) Self-management ( adaptability, integrity, learning and trust builder ) Motivation ( closure and result seeking ) Thinking ( decision making, idea generation, inclusion and problem solving ) Organisational Knowledge ( current knowledge, knowledge and understanding ) Client Service and Quality ( quality, relationship building and client satisfaction ) Administration ( coordination, execution, planning and time management ) Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for apanymitted to assisting themunities we serve Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainablepanies Build your career with us and apply today. #MadeForGreater Reasonable amodation Northern Trust ismitted to working with and providing reasonable amodations to individuals with disabilities. If you need a reasonable amodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Job ID R143625