Operations Manager
2 weeks ago
Location: Westmeath
Job Type: Permanent - Full time
Salary: Negotiable depending on experience
At Elk Recruitment, we are looking for a driven Hospitality Operations Manager to join our client’s growing team based in Westmeath. This is a fantastic opportunity for an experienced Operations Manager to make a real impact in an innovative and growing organization.
What’s on Offer:
- Competitive salary depending on experience
- Pension scheme after 1 year
- Free Parking
- Free Lunch on-site
- Complimentary access to Fitness and Leisure Club
- Employee discount
- Oversee daily operations across the Restaurant, Bar, Events and other areas of operations to ensure smooth functionality and exceptional guest service
- Develop and implement operational policies and procedures to improve efficiency and enhance guest experience.
- Work with and support the Group General Manager and Heads of Deparmtents.
- Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive sell to guests.
- Ensure guest complaints are consistently resolved in a prompt and efficient manner
- Train, mentor, and evaluate department managers and staff to foster a high-performing team environment
- Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff
- Conduct regular inspections of facilities and services to ensure quality standards are upheld
- Identify market trends in dining and beverage service for both property guests and the local market and act upon the same.
- A degree or diploma in Hotel or Hospitality Management would be preferred but is not essential
- Minimum 3 – 4 years restaurant experience within a similar position of similar size hotel.
- Possess strong food and beverage, coffee, wine and cocktail knowledge.
- Proven exemplary guest service and sales skills.
- Knowledge of Point of Sale systems.
- Strong communication skills, both written and verbal.
- Responsible Service of Alcohol/General Manager’s Certificate.
- Apply Now to submit your application and we will be in touch asap for our initial screening.
- If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.
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