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Technical Solutions Engineer, Compute

1 week ago

Dublin, Ireland Google Full time

Technical Solutions Engineer, Compute (English, Mandarin)Company: Google
Location: Dublin, Ireland
MidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
Minimum Qualifications:Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience.4 years of experience coding in a general purpose coding language or in system design, troubleshooting, and advocating for customers' needs, and triaging technical issues.4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.Ability to communicate in English fluently as this is a customer-facing role that requires interactions in English with local stakeholders.Ability to communicate in English and Chinese Mandarin fluently, to interact with different regional customers and stakeholders.Preferred Qualifications:Certification in CCNP, CCIE, CKA, RHCE.Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.Experience with any of these cloud solutions: Open source software communities, Cloud networking solutions, distributed-computing technology, Hybrid/Multi Cloud connectivity, etc.Knowledge of fundamental web technologies (e.g., HTTP, HTTPS).Knowledge of virtual/container networking.About the JobAs a Technical Solutions Engineer, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.
You will ensure that we have the necessary tools and processes to resolve the issue.
You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting.
You will help drive the success of Google Cloud by understanding and advocating for our customers' issues.
Google Cloud accelerates every organization's ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most

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