Customer Service
5 days ago
The Company is not a classic ticket sales service.
It is a multinational ticket exchange and ticket resale brand.
You will support customers in the buying and selling of tickets.
They are the leading global marketplace for music, sports and entertainment tickets.
Despite their rapid growth while revolutionizing a 100-billion-dollar industry, they maintain their start-up ethos and data-driven culture.
They believe that small, cross-functional teams can achieve extraordinary results.The RoleIf you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity
Your daily work will include tasks like these:Act as a single point of contact for phone calls, chat and emails from users regardingHelping seller in the sales process(account management) and buys if quiestions to ticket etcCustomer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and qualityAbility to liaise with other departments as necessaryIdentify process improvement opportunities and raise them through the appropriate forumSupport customers directly on the ground at major events around the worldAny other tasks as requiredIdeal Profile You speak and write Italian at a native level and you are fluent in English.
At least 6 months experience in the IT and tech support industry. Sales skill and experience of Retail is an advantage.
You have a basic understanding and level of computer handling skills. Good learning pace within IT systems, Basic knowledge to Microsoft office package Excellent problem solving skills with good inter-personal relationship building skills.
Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and conciselyWhat's on Offer?Hybrid work model in Limerick, IrelandDevelopment opportunities (Teamlead, trainer in department in china, and US - they always promote from within)Social activities every 3 monthsHealth insurancePerformance bonusesRelocation package (flight and accommodation)
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Customer Service Ambassador
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Customer Service Director
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Customer Service Representative
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Customer Service Advocate
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Customer Service Representative
2 weeks ago
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Customer Service Assistant
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Limerick, Limerick, Ireland beBee Careers Part timeCustomer Service AssistantWe are seeking a Customer Service Assistant to join our team. As the face of our business, you will provide exceptional customer service to users of our car park.The successful candidate will work 20 hours per week, Monday to Friday, at a busy university hospital car park. Your duties will include customer service and ambassadorial...
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Customer Service
5 days ago
Limerick, Limerick, Ireland Job Squad Full timeThe Company is not a classic ticket sales service.It is a multinational ticket exchange and ticket resale brand.You will support customers in the buying and selling of tickets.They are the leading global marketplace for music, sports and entertainment tickets.Despite their rapid growth while revolutionizing a 100-billion-dollar industry, they maintain their...
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Customer Service Specialist
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Customer Service Coordinator
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Limerick, Limerick, Ireland beBee Careers Full timeThis Customer Service Coordinator position requires a motivated and experienced individual who can provide excellent customer service and support. You will be responsible for ensuring that all customers receive a high level of service and support, and that all staff are committed to delivering same.ResponsibilitiesTo prioritize the provision of excellent...
