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    Carrigaline, Ireland Carrigaline Court Hotel Full time

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Food & Beverage Supervisor

1 week ago

Carrigaline, Cork, Ireland Carrigaline Court Hotel Full time

Full Time Position in Collins Bar5 days over 7 daysTo liaise with all HOD's on a daily basis to ensure sufficient staffing levels.To manage all bookingsTo supervise Collins bar and day-to-day operations within budgeted guidelines and to the highest standardsPreserve excellent levels of internal and external customer serviceIdentify customer's needs and respond proactively to all of their concernsLead F&B team by attracting, recruiting, training and appraising talented personnelEstablish chedules, policies and proceduresProvide a two way communication and nurture an ownership environment with emphasis in motivation and teamworkTo assist in the daily operation of Food & Beverage departmentTo be operationally responsible for the service delivery and standards throughout the F&B department building when on Duty.To ensure that the highest level of cleanliness is upheld in all areas of responsibility.Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.To be operationally responsible for the service delivery and standards throughout the bar when on Duty.Ensure that the back of house areas are in clean and proper condition.To handle all complaints in a calm, organized and discreet manner ensuring complete service recovery every time.To get involved in and carry out training in the hotel.