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Junior Account Manager

2 weeks ago

Cork, Cork, Ireland Ni Resourcing Full time

Junior Account Manager Dungannon £28-30K This role combines account management with technical support, ensuring our products meet customer requirements and regulatory standards.
You will maintain client relationships, assist with sales, and liaise with internal teams on product quality, compliance, and technical queries.
This position is ideal for candidates with a food industry background who are looking to develop both commercial and technical expertise Account Management Responsibilities: Assist in managing relationships with existing clients to ensure satisfaction and retention.
Support the Senior Account Manager in identifying and developing new business opportunities.
Handle customer inquiries, process orders, and track delivery schedules.
Conduct market research to identify trends and potential growth areas.
Prepare reports, presentations, and sales forecasts.
Attend trade shows and networking events as required.
Monitor competitor activity and industry trends to provide insights for strategic decision-making.
Technical Responsibilities: Act as a point of contact for customers on technical product queries and specifications.
Work closely with the technical and quality teams to ensure compliance with food safety and regulatory requirements.
Support the development of product specifications and ensure accurate documentation for clients.
Assist in coordinating customer audits and handling technical documentation requests.
Liaise with production and R&D teams to support product trials and improvements.
Ensure smooth communication between customers and internal departments regarding technical concerns or product changes.
Experience Required- 1-2 years of experience in account management, customer service, or technical support within the food manufacturing or FMCG sector.
A degree or relevant qualification in Food Science, Food Technology, Business, or a related field.
Knowledge of food manufacturing processes, food safety standards, and compliance regulations (e.g., BRC, HACCP) is highly desirable Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software Desirable Criteria: Driving license and/or access to transport or ability to fulfil any driving requirements of the role Good oral and written communication skills.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
A proactive and results-driven attitude Strong attention to detail and organizational skills Ability to problem-solve and think strategically For more information about the Junior Account Manager role, please contact Karen Nicholson at NI Resourcing on , or send your CV through the link Skills: Account Management Food Manufacturing Customer Service Customer Skills