Irish Customer Support Specialist

2 weeks ago

Dublin, Ireland Cross Border Talents Full time



Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

  • Deliver outstanding customer service via phone, email, and chat

  • Understand and address user needs to ensure satisfaction

  • Help with general inquiries, product support, and troubleshooting

  • Collaborate with your team to provide a seamless customer experience

Who you are

  • Fluent in: Irish

  • Comfortable using English at a B2 level

  • Strong communication skills and a positive, customer-focused mindset

  • No prior experience requiredjust a willingness to learn and grow

What we offer

  • Fully paid training to get you started ️

  • Stable career path and development opportunities

  • Attractive salary packages

  • Private health insurance and access to 50+ benefits and services

  • Supportive international environment, with referral bonuses

  • Modern office in Sofia city center with gym, relaxation zones, and gaming areas


Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.


Relocation Package:

  • 300 BGN rental allowance for the duration of the contract 
  • 150 BGN flight reimbursement (depends but can be done immediately on arrival or 1st salary)
  • Real estate admin assistance

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