Store Manager- Dublin
7 days ago
Overview
Store Manager - Dublin at JoJo Maman Bébé
Your role in the JoJo story...
Do you dream of a role where you can make meaningful contributions that finish in days well spent?
If you're ready to begin a fabulous adventure and you're passionate about retail, we have the perfect role for you.
Each JoJo store is unique and may feature different layouts or settings.
Store managers own their store as an individual business centre, taking pride in the store, the team, and the customers.
The relationship we build with our customers is a core part of our USP, and you will drive store sales targets, deliver outstanding customer service, and motivate and train your team to continually amaze our customers.
Responsibilities
Ensure the team is equipped to uphold our B Corp principles and USP.
Own the overall performance of your store within an Omni-Channel setting, including managing Ship from Store and Click and Collect orders.
Celebrate store performance with the team and address shortfalls by breaking down forecasts into achievable targets.
Maintain stock accuracy to fulfil in-store and Omni orders, applying strong stock control and integrity principles.
Lead by example by taking part in all operational tasks to create a fun, safe environment for customers and staff.
Support training and development with a focus on leveraging virtual and digital training resources.
Act as an outward ambassador of B Corp principles, driving culture through business practices and team management.
Organise rotas and holiday allocation fairly.
Delegate responsibilities to stimulate development within the team.
A typical week: 4 x 7.5 hour shifts and 1 x 6 hour shift, with flexibility to meet store requirements.
Skills That Make You Shine
Previous experience as a Store Manager within a retail environment.
Previous customer service and sales experience.
Competent IT skills and ability to learn new systems quickly.
Sales ability with active listening, empathy, and understanding of customer needs (no hard sales techniques).
Ability to train and develop your team.
Strong analytical ability to analyse store performance.
Strong communication to manage team concerns.
Keen eye for detail to keep stores looking top quality.
Note: We recruit individuals who are above the school leaver age.
Perks And Benefits
Extra day of annual leave for each year you're with us, up to 38 days.
Birthday leave option.
Non-contractual bonus scheme.
Enhanced pension scheme.
Cycle to work scheme.
Financial wellbeing app to access earned wages as needed.
Savings scheme with Smart Money Cymru.
Flexible work options.
Employee recognition programme and social events.
Volunteer days to support communities.
Health and Wellbeing hub.
Specsavers eye test voucher and contribution towards glasses (T&Cs apply).
40% discount on JoJo branded products.
Learning and development opportunities.
About JoJo
We make happy and helpful clothes and products for children, with a warm, community-centric environment for employees and customers.
With over 50 locations across the UK and Ireland, our collection includes children's clothing, toys, and essentials designed with love and care.
As a B Corp, we are committed to a sustainable future and responsible practices, while promoting a diverse and inclusive workforce.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service
Industries: Retail
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