Client Director

1 day ago

Cork, Cork, Ireland Public Relations Institute Of Ireland Full time

Springboard Communications is an award-winning, independent Irish communications agency, proudly named PRCA Agency of the Year 2025 and a certified B Corp.
We partner with ambitious organisations — from global change-makers to local innovators — to deliver strategic communications that drive meaningful impact.
With offices in Cork and Dublin, we're a growing, purpose-driven team that thrives on collaboration, ambition and authenticity.
About the Role
We are seeking an experienced Client Director to join our senior leadership team.
This is a pivotal role at the heart of the agency, leading some of our most high-profile accounts and shaping strategies that deliver measurable results.
You will act as a trusted advisor to senior stakeholders, providing clarity and calm judgment.
Beyond client leadership, you'll play a central role in our growth story: strengthening relationships, spotting opportunities, mentoring emerging talent, and representing Springboard in new business conversations.
This role is suited to a senior professional who wants to make their mark in a growing agency — someone who combines commercial acumen with a passion for communications that make a difference.
What You'll Do
Lead client strategy & counsel: Develop integrated communications strategies and provide advice to clients and senior stakeholders.
Champion outcomes & impact: Ensure campaigns deliver measurable results, supported by clear evaluation and reporting.
Grow accounts with integrity: Identify opportunities to deepen partnerships, upsell and cross-sell services, while maintaining strong client relationships.
Drive commercial performance: Oversee profitability across your portfolio, managing scopes, pricing and resourcing effectively.
Lead new business opportunities: Shape credentials, guide proposals, and front pitches with strategic insight and creativity.
Develop talent: Mentor and line-manage managers and executives, modelling best-in-class skills in writing, media relations, and stakeholder engagement.
Set the standard: Uphold B Corp values and champion inclusivity, ethical communications and strong governance.
About You
6+ years' experience in communications (agency or in-house), with proven senior leadership.
A third-level qualification in Communications, PR, Journalism or related discipline.
Strong track record of strategic client counsel, new business success, and creative thinking.
Deep understanding of media, executive profiling and narrative development.
Skilled in budget management and commercial decision-making.
A values-driven leader who develops people and fosters culture.
Why Join Springboard?
Competitive salary with a bonus structure.
Pension contribution.
Clear career progression in a growing agency.
Ongoing training and development.
A purpose-led culture — as a B Corp, we put people and planet alongside profit.
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