Day Services Team Leader

Position Description:
To co-ordinate the day-to-day service delivery of the Saol Anois Day Services in line with New Directions Policy together with co-ordinating continuous improvement plans as appropriate.
Department Name:
HSE Vocational Training & Adult Day Services, Festina Lente
(herein referred to as 'Services')
Reporting to:
Vocational Training & Day Services Manager
Based at:
The primary base for the position will be in our HQ at Old Connaught Avenue, Bray, Co Wicklow (relocating to Kilpedder, Co. Wicklow in 2 to 4 years), however role will also operate from different Festina Lente Day Service Locations
(can vary based on programme activity and service member needs)
Contract Type:
Full-time Permanent, 39hr week (Monday to Friday)
Position Goals:
To ensure the effective and efficient supervision of the team members within Day Services, ensuring the highest standards of care, compliance, and service innovation
Key Duties and Responsibilities
Day Service Programme:
To co-ordinate the day-to-day service delivery of the Saol Anois Day Services in line with New Directions Policy together with co-ordinating continuous improvement plans as appropriate.
To ensure programmes are planned, delivered, reviewed and continuously developed in line with New Directions Policy.
Review timetables and programmes where appropriate.
Co-ordinating and leading the team in achieving strategic planning goals as they relate to the Adult Day Services.
Key working responsibilities of a small group of service members
Day Services Supervision:
To ensure that the men and women of the Adult Day Service have access to supports for maximising independence, learning, education and employment,
To ensure that weekly timetables are developed in conjunction with staff ensuring maximum efficiency in the context of available resource,
Ensuring behaviour support plans are developed and updated as appropriate,
Overseeing the timetabling of person-centred planning meetings and progress reports,
Ensuring that there are effective communications in place to support the smooth running of the Day Services,
Ensuring maximum efficiency of available resources.
Prepare a quarterly programme status update report for the Vocational Training and Day Services Manager.
Supervision/Staffing
Supervising and leading the team of community connectors, maintaining their work schedules and bi-weekly reporting on progress,
Mentoring and encouraging the team in terms of their personal performance as it pertains to Day Services Programme Delivery,
Support the recruitment and training of the team of community connector including probation assessment reviews, performance assessments and identifying skills development as part of team growth.
Resource Management
Managing resources effectively, including the day-to-day petty cash management in accordance with financial control procedures,
Co-ordination and usage of vehicles including the overseeing of vehicle maintenance.
Programme Monitoring and Evaluation
Conduct ongoing programme monitoring and evaluation including regular internal programme audits as well as identifying areas for continuous improvement,
Identify and collect data to measure outcomes, prepare reports as requested,
Contribute to the development of quality assurance systems and procedures,
Participate in committees as directed by Vocational Training and Day Services Manager.
Ensure all programme files are maintained to a high standard and in compliance with HSE and data protection regulatory requirements
Stakeholder Engagement and Communication
Build strong relationships with Service members, families, and caregivers, ensuring clear communication and satisfaction.
Partner with referral sources, community organisations, and healthcare providers to enhance service offerings and continuity of care.
Training and Development
Carry out an identification of learner needs with each Service Member as part of their Person-Centred plan.
Source and co-ordinate cost effective training and development opportunities as required to support of social independence,
In collaboration with the Vocational Day Services Manager, identify programmes to support the ongoing skills development of team members
Health & Safety
Observe, report and take appropriate action on any matter which may be detrimental to service members' care or wellbeing,
Complete incident reporting and near miss events,
Complete and review risk assessments, including the development of a positive risk management plan for service members,
Adhere to all HSE policies and procedures and to all relevant Health & Safety legislation.
Knowledge, skills and abilities
Proven experience of team supervision, especially in a dynamic environment.
Proven experience of day services programmes that support people with disabilities or those experiencing social and/or economic exclusion in line with the National Framework of Qualifications or similar,
Proven experience of the implementation and evaluation of behaviour support plans
Strong ability to empower individuals, promoting independence and person-centred decision-making.
Education and experience
An appropriate third level qualification in a related field e.g.
health and social services, disability management, allied health and social care, special education and/or specialist training etc.
Minimum of 3 years supervisory experience supporting adults with intellectual disabilities and/or autism and individuals with a range of support needs to include behaviours of concern,
Desirable: Experience with EASI Tool (
Evaluation, Action and Service Improvement),
in terms of continuous quality improvement under the New Directions policy.
Full and clean Irish driving licence
Work Authorisation:
Ireland, required
Benefits of Employment:
Compensation: The salary will be commensurate with experience.
Benefits Include:
23 days' annual leave
Access to a Personal Retirement Savings Account (PRSA) scheme
Access to professional training and continuous development programmes.
Access to Educational Support
Bike to work scheme
On-site parking
Equal Opportunities Statement:
Festina Lente is an equal opportunity employer.
We welcome applications from individuals of all backgrounds, particularly those from diverse and underrepresented communities.
FESTINA LENTE CHILD PROTECTION POLICY / GARDA VETTING / MANDATORY DECLARATION
Garda Vetting for all employees and volunteers is compulsory and those candidates invited for interview will be asked to complete a Garda Vetting form for submission at that time.
The successful candidate will be provided with a copy of the Festina Lente Child Protection Policy and will be required to sign their acceptance of the contents of this document.
A Mandatory Declaration Form must be signed in advance of commencement of employment.
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