Assistant Store Manager

2 days ago

Dublin, Dublin City, Ireland Gympluscoffee Full time

WE MAKE WORLD-CLASS HOODIES FOR THE WORLD'S MOST CONNECTED COMMUNITY.
We're here to Make Life Richer, and that starts with our team.
Gym+Coffee started in 2017 with three founders and a big idea: to build a community of people committed to doing great things, with an incredible crew in comfortable hoodies.
Why hoodies?
Because there's nothing you can't do in them.
Community is at the heart of G+C.
This is genuine, not just marketing talk.
We partner locally and globally, support grassroots groups, and aim to be impactful.
We prioritize our team's well-being and foster an inclusive, optimistic, and energetic culture.
Our community values people and cares for the planet.
We are certified carbon neutral and committed to sustainable practices.
We celebrate diversity—age, gender, ethnicity, geography—and focus on attitude, passion, and energy.
Our shared spark unites us.
"Make Life Richer" is our rallying cry, embraced daily with enthusiasm.
Are you ready to join a team of go-getters, doers, and early risers?
Check out the role below and contribute to our mission.
Key Objective:
Maximize sales and profitability through excellent customer service and visual merchandising, creating a unique brand experience aligned with Gym+Coffee values.
Support store management and team leadership.
Candidate must be flexible Monday to Sunday.
Responsibilities:
General Management:
Inspire the sales team with a clear vision and lead by example.
Support business strategy through teamwork across departments.
Encourage initiative, problem-solving, and development within the team.
Communicate effectively and remain calm under pressure.
Support positive change and execute initiatives enthusiastically.
Motivate the team to deliver a memorable customer experience.
People Management:
Assist in hiring, onboarding, and developing staff.
Identify training needs and foster team potential.
Provide performance feedback and recognize outstanding work.
Commercial Awareness:
Understand and communicate store performance.
Share sales targets and results with the team.
Identify risks and areas for improvement, collaborating on solutions.
Monitor competitor activity and provide feedback.
Ensure stock availability through effective replenishment.
Brand Experience:
Be an ambassador for the brand.
Ensure high customer satisfaction through excellent service.
Identify customer needs and maximize sales via upselling and add-ons.
Handle inquiries and refunds professionally, turning refunds into sales opportunities.
Lead by example to develop the team into brand ambassadors.
Operations Management:
Support store operations in line with brand standards.
Maintain visual standards and store cleanliness.
Ensure daily banking and administrative tasks are completed accurately.
Promote a safe working environment following health & safety guidelines.
Stock Management:
Maintain stock and administrative records per company policies.
Manage deliveries and minimize stock loss.
Implement loss prevention measures.
Productivity Management:
Manage priorities and meet deadlines.
Delegate tasks effectively and follow up.
Maintain high standards and foster a customer service culture.
Seek feedback for personal growth.
Perform any other duties as required.
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