Night Concierge

Join our team at Broga House as a Night Concierge.
Broga House is looking to appoint a Night Concierge to join their team.
The role offers 40 hours per week to be worked across three nights – specific hours can be discussed at interview.
About the role
Do you have a proactive attitude and a passion for delivering excellent customer service?
Are you someone who can manage emergency situations and ensure the safety and security of residents during the night?
Fresh has the perfect role for you
As a Night Concierge at Broga House, you will be the first point of contact for our residents during out-of-hours periods.
Your responsibilities will include patrolling the property to ensure safety, managing the front desk, monitoring on site CCTV and responding to emergency incidents like fire alarm activations, power outages, and lockouts.
You will also assist with keeping the reception area and common spaces clean and tidy, ensuring everything is in top shape for our residents.
You'll play a key role in creating a secure and welcoming environment, ensuring everything runs smoothly while students are at rest.
About you
We're looking for an individual who's reliable, approachable, and capable of managing tasks independently at night.
You will need to be hands-on, have great attention to detail, and possess a customer-focused attitude.
Previous experience in a front of house role including site patrols and access controls is beneficial.
Benefits
We offer:
A dedicated Training team to assist you with development of your on-job training.
A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
Health cash plan to contribute to everyday healthcare expenses.
Access to 'Your Wellbeing' programme & OpenUp – a confidential wellbeing platform.
Stay active and take advantage of our cycle to work scheme.
Access to exclusive shopping discounts to help your money go further
Life Insurance for peace of mind.
About Fresh
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland.
We're looking for someone to support their residents and the wider operational team.
We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life.
If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in
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